POS Systems

Self-service checkout technology may offer convenience and speed, but it also helps turn law-abiding shoppers into petty thieves by giving them “ready-made excuses” to take merchandise without paying, two criminologists say. In a study of retailers in the United States, Britain and other European countries, Professor Adrian Beck and Matt Hopkins of the University of Leicester in…

Mobile point of sale (mPOS) is more than just a trend — it’s here to stay now. When it first appeared on the scene a few years ago, experts were running around exclaiming about how much mPOS was going to change the retail world. And in some ways, they were right. mPOS brought about the advent…

Rising interest in advanced retail technology is evolving the day-to-day role of in-store employees with every new available device. For example, automated assistants, such as the Lowe’s or SoftBank robots, can help consumers find specific products, offer customized promotions, provide inventory updates and ensure secure payments more efficiently than most human associates. Innovative technology can…

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Target updated its point-of-sale cash register software and its coupon policy to make sure discounts are accurate at checkout.

As the online shopping experience continues to evolve, retailers must look for ways to keep consumers interested and engaged while in-store. The merchant-owned direct channel isn't the only difficulty for chain stores. Amazon.com has transformed logistics, marketing, shopping and, most importantly, consumer expectations about what a satisfying customer experience should look like and how it…

The payments industry is evolving rapidly, between the switch to Europay, MasterCard, and Visa (EMV) in the United States this past year along with the successes and failures associated with mobile payments. With new innovations and technologies also comes a shift in consumer behavior and expectations.

Amazon.com announced yesterday a plan to spread adoption of its payments service, Amazon Payments, to more third-party websites. With the launch of its Amazon Payments Global Partner Program, the retailer will help e-commerce platform providers and other developers integrate with Amazon Payments so their own merchants can offer the option to “Pay with Amazon” at…

Avi Kaner, a co-owner of the Morton Williams supermarket chain in New York, has spent about $700,000 to update the payment terminals at his stores. Trouble is, he cannot turn them on. The new terminals can accept credit and debit cards with embedded digital chips, a security feature intended to reduce the number of fraudulent purchases. But before…

Amazon.com has filed a patent to allow customers to pay by selfie — but only after they do something that proves they're a real, three-dimensional person and not a photo, such as blinking or smiling. The system described in the patent uses biometric facial recognition software to confirm that the human in the picture is eligible…