POS Systems

Being a forward-thinking retailer requires actively identifying shifts in consumer behavior. Perhaps one of the most notable changes in recent years has been the rise in cashless consumers. According to a Pew Research Center survey, roughly four in 10 Americans (41 percent) say none of their purchases in a typical week are paid for using cash, up…

Data plays a pivotal role in the retail landscape. It has transformative potential to elevate a store — whether physical or online — to new heights of success. In today's highly competitive market, data-driven insights are a game changer. By meticulously analyzing customer purchasing patterns, preferences and behaviors, retailers can tailor their product offerings and…

Each year, NRF: Retail's Big Show acts as the curtain-raiser for some of the retail industry’s most advanced and innovative technology solutions. While 2022’s event saw NRF’s return to New York’s Javits Center, attendee turnout remained unusually low due to the world being in the early stages of the post-pandemic recovery. However, 2023 saw attendee…

The biggest retail season of the year is upon us, and retailers are feeling confident about holiday shopping trends despite record levels of inflation and elevated interest rates, according to the National Retail Federation’s 2022 forecast on holiday retail sales. The NRF’s latest report also indicates that as more households began their holiday shopping earlier…

“Society is unity in diversity,” wrote philosopher George Herbert Mead. Retailers today are faced with the checkout challenge of unifying consumers’ payment preferences, which have never been more diverse. Payment technology plays an essential role in ensuring customers’ transactional expectations are met and even exceeded, so they return again and again. “Can I pay with…

Before the pandemic took hold in 2020, the unattended retail industry sat at a tipping point. A once cash-based industry that started in vending, the shift toward autonomous retail had been driven by widescale acceptance of cards and mobile wallet payments, not to mention by consumer expectations for digital payment solutions. This, in turn, enabled…

There are few in retail circles who would argue that the role of the store is the same as it was at the start of 2020, with the retail industry (like every other on the planet) undeniably changed as a result of the global pandemic. Where once upon a time retail business models had the…

As frictionless commerce continues to grow in popularity, retailers are identifying how to integrate the innovative technology into their overall business strategy. To do so, they must determine whether to evolve existing solutions or revolutionize existing processes to keep up with competition. While there are benefits to both approaches, there are three key considerations retailers…

Consumers today expect the ability to shop on their own terms, be it browsing on their phone, switching to a desktop to complete an order and then picking it up in-store, or any other mapping process they may take on the route to a purchase. And more importantly, consumers want the experience to be frictionless…

People are now becoming more comfortable shopping in stores. However, what will help to keep them coming back, especially as they've realized the ease and benefits of shopping online throughout the pandemic? One way is to merge both the online and offline shopping experiences successfully and seamlessly. One area in which this can be particularly…