Personnel

Did J.C. Penney Make a Mistake Eliminating Sales Commissions?
January 21, 2014

Along with the bigger news of plans to close 33 stores leading to the layoff of 2,000 workers, J.C. Penney also revealed last week that it was reinstating commission pay for associates in its window coverings, furniture and fine jewelry departments. The switch, set to occur in February and March, will affect more than 3,000 associates. "Offering a competitive salary base that includes a commission incentive not only helps in retaining some of our best sales associates, it motivates them to build and maintain stronger customer relationships," the company stated in an email sent to media outlets. 

Postal Service, Union Wrangle Over Staples
January 20, 2014

The opening of Postal Service retail centers in dozens of Staples stores around the country is being met with threats of protests and boycotts by the agency's unions. The new outlets are staffed by Staples employees, not postal workers, and labor officials say that move replaces good-paying union jobs with low-wage, nonunion workers. "It's a direct assault on our jobs and on public postal services," said Mark Dimondstein, president of the 200,000-member American Postal Workers Union.

Activist Ralph Nader Targets Dollar General Over Minimum Wage
December 10, 2013

Calling Dollar General's wages "shamefully low," political activist Ralph Nader has urged CEO Richard Dreiling to support raising the minimum wage. In a letter dated Dec. 8, Nader argued that raising the minimum wage would aid the economy and boost revenues at the Goodlettsville, Tenn.-based discount retailer through increased consumer spending and lower employee turnover. He urged Dreiling to join Costco CEO Craig Jelinek in advocating for a national minimum wage increase to $10.10 an hour.

Barneys Facing Suit After Discriminating Against Black Shopper
October 24, 2013

A 19-year-old college student from Queens says he was handcuffed and locked in a jail cell after buying a $350 designer belt at Barneys on New York's Madison Avenue because he is "a young black man." Trayon Christian told NBC 4 New York on Wednesday that he saved up from a part-time job for weeks to buy a Salvatore Ferragamo belt at Barneys. When he went to the store to buy it in April, he says the checkout clerk asked to see his identification. After the sale went through and he left the store, he was approached by police.

Angela Ahrendts Leaves Burberry to Head Apple's Retail Operations
October 15, 2013

Burberry Group's long-standing chief executive, Angela Ahrendts, is moving from Bond Street to Silicon Valley following the announcement that she's to leave the luxury fashion group for a new post at Apple. Burberry said that Ahrendts would step down by mid-2014, after which time Chief Creative Officer Christopher Bailey would be appointed to the dual role. He will also be joining the board in due course, the company said. Apple announced Tuesday that Ahrendts will take on the new post of senior vice president of retail and online stores, reporting to the high-tech company's CEO, Tim Cook.