Personnel

To support its employees’ families, Patagonia provides company-paid health care and sick time for all employees; paid maternity and paternity leave; access to on-site child care for employees at its headquarters in Ventura, California, and at its Reno, Nevada, distribution center; and financial support to those who need it, among other benefits. In particular, Patagonia…

In an increasingly digital world, online retailers can stand out from the crowd by focusing on the customer experience. One way to do that is by offering superior customer service. CARiD, one of the largest online retailers of aftermarket auto parts, is doing exactly this. Gerald Major, director of client experience for CARiD, says he…

Dollar Tree said last week that it's cutting 370 jobs at the former Matthews, N.C.-based corporate headquarters of Family Dollar Stores, the rival discount retailer it acquired last year. Dollar Tree kept a Family Dollar support center in Matthews after closing the $9.1 billion deal. The company said the layoffs were part of an effort to…

Office Depot announced it will need to close 300 more locations to put itself in a better position as a stand-alone company. The office supplies retailer closed 42 stores in the second quarter of this year as part of an earlier plan to close 400 locations. The newly announced closing of 300 stores is in…

Store workers at Zara, the flagship brand of Inditex, the world’s largest fashion retailer, have voted to form a union in New York City. The Retail, Wholesale, and Department Store Union (RWDSU) will represent the more than 1,000 Zara employees, who greet customers, stock shelves, run fitting rooms and handle sales at the brand’s Manhattan-based stores.…

Starbucks announced sweeping changes to its benefits program Monday that will allow U.S. employees to choose from up to six different medical insurance providers instead of one. The company estimates the new options could save individual employees up to $800 a year by being able to choose a more customized plan. Employees who work 20 hours a…

Starbucks announced it will raise the wages of all workers in its U.S. stores this October. The announcement comes after complaints from Starbucks’ employees about "extreme" cutbacks of work hours in its U.S. cafes. In addition to the wage increase, Starbucks will also double the annual stock reward to hourly employees who have worked in…

Burberry replaced Christopher Bailey as its CEO on Monday, ending the project of having him both lead the fashion house and serve as its chief creative officer. The luxury goods maker named Marco Gobbetti, CEO of French luxury brand Celine, as its new chief executive. He will take over in 2017. Bailey will stay on as chief…

Tim Belk announced he will be retiring as CEO of the retail chain in July.