Personnel

Chico's FAS Cuts 200 Jobs as Part of Restructuring
September 6, 2016 at 12:44 pm

Chico's FAS is cutting 200 positions at its corporate headquarters as it restructures, the company disclosed last week in its second-quarter earnings release. The company has endured a challenging time over the past few years in the competitive and evolving world of women’s retail apparel. In February 2015, 240 corporate management positions were cut. All told, 75 of the eliminated…

Wal-Mart Cutting 7,000 Accounting, Invoicing Jobs
September 2, 2016 at 10:28 am

A Wal-Mart spokesperson said the company is cutting 7,000 back-office jobs across the country. The cuts affect employees working in accounting and invoicing positions in the company's stores, and will be rolled out over the next few months. The company stated that employees will have the option to move into more customer-facing roles. This comes…

Barnes & Noble CEO Fired After Less Than a Year on the Job
August 17, 2016 at 11:50 am

After being on the job for less than a year, Barnes & Noble CEO Ronald D. Boire has been ousted by the company's board of directors. The bookstore chain’s board said Boire “was not a good fit for the organization,” and will be replaced by Leonard Riggio, the company's executive chairman, until a permanent leader…

Wage Increases Forcing American Apparel to Move?
August 17, 2016 at 11:40 am

American Apparel has called Los Angeles home for 27 years, but that may be coming to an end in 2019. The clothing retailer’s downtown L.A. headquarters’ lease is up in 2019 — one year before California’s minimum wage is set to rise to $15 per hour. States on the East Coast, like North Carolina and Tennessee,…

Free Chapter: Not Everyone Gets a Trophy
August 17, 2016 at 11:36 am

American Apparel has called Los Angeles home for 27 years, but that may be coming to an end in 2019. The clothing retailer’s downtown L.A. headquarters’ lease is up in 2019 — one year before California’s minimum wage is set to rise to $15 per hour. States on the East Coast, like North Carolina and Tennessee, […]

Patagonia's Secret to Talent Retention
August 16, 2016 at 11:48 am

To support its employees’ families, Patagonia provides company-paid health care and sick time for all employees; paid maternity and paternity leave; access to on-site child care for employees at its headquarters in Ventura, California, and at its Reno, Nevada, distribution center; and financial support to those who need it, among other benefits. In particular, Patagonia…

How CARiD is Winning With Gamified Customer Service
August 11, 2016 at 8:35 am

In an increasingly digital world, online retailers can stand out from the crowd by focusing on the customer experience. One way to do that is by offering superior customer service. CARiD, one of the largest online retailers of aftermarket auto parts, is doing exactly this. Gerald Major, director of client experience for CARiD, says he…

Dollar Tree Cutting 370 Jobs
August 8, 2016 at 12:59 pm

Dollar Tree said last week that it's cutting 370 jobs at the former Matthews, N.C.-based corporate headquarters of Family Dollar Stores, the rival discount retailer it acquired last year. Dollar Tree kept a Family Dollar support center in Matthews after closing the $9.1 billion deal. The company said the layoffs were part of an effort to…

Office Depot to Close 300 More Stores
August 4, 2016 at 10:25 am

Office Depot announced it will need to close 300 more locations to put itself in a better position as a stand-alone company. The office supplies retailer closed 42 stores in the second quarter of this year as part of an earlier plan to close 400 locations. The newly announced closing of 300 stores is in…

Zara Workers in US Unionize for First Time
August 2, 2016 at 11:16 am

Store workers at Zara, the flagship brand of Inditex, the world’s largest fashion retailer, have voted to form a union in New York City. The Retail, Wholesale, and Department Store Union (RWDSU) will represent the more than 1,000 Zara employees, who greet customers, stock shelves, run fitting rooms and handle sales at the brand’s Manhattan-based stores.…