Personnel

While attending the IRCE at RetailX conference in Chicago, Total Retail's Joe Keenan interviewed Daniel Alarik, founder and CEO of Grunt Style, a patriotic apparel brand. During the discussion, Alarik touches on his career shift from the military into retail, what influenced him to start Grunt Style, and why he values hiring military veterans. In addition, Alarik shares his…

We've written in the past about relationships between baby boomers and millennials and how they can productively co-exist or, better yet, jointly thrive in the workplace. Building on this premise, in this article we offer some thoughts about how and why baby boomers increasingly reinvent themselves later in life, as well as the challenges that…

The biggest e-commerce challenge of 2019 may be balancing marketing and sales channel innovation with the need for increasingly sophisticated fraud prevention. This will be especially challenging because fraud protection, like many aspects of business today, requires experience and fluency in working with data, and there's a growing shortage of data scientists across the U.S.…

Amazon.com's CEO Jeff Bezos called on other retailers to match Amazon’s benefits and $15 minimum wage in his annual letter to shareholders filed Thursday with the U.S. Securities and Exchange Commission. "Today I challenge our top retail competitors (you know who you are!) to match our employee benefits and our $15 minimum wage," Bezos wrote.…

Kum & Go is a 24/7 convenience store chain that operates 400-plus locations in the Midwest. Like many convenience store businesses that are open around the clock, Kum & Go was challenged with staffing issues. In particular, store general managers were being forced to pick up uncovered shifts when employees called out and didn't have…

To free up time for prioritizing diversity, recruiters need to make hiring less burdensome by embracing automation capabilities.

Here are six actionable ways to build and sustain a thriving employer brand and culture today.

So, what should retailers do to maximize holiday sales? It all starts by attacking those long lines and out-of-stock complaints.

With an integrated mobile employee engagement platform, retail employers can overcome their employee disengagement challenges.

The rate of turnover in the retail industry (13 percent) is among the highest in the country — second only to the tech sector (software) at 13.2 percent. While the digitization of retail and advent of e-commerce is inevitably taking more workers off the sales floor and into back-channel positions (e.g., telecom sales reps), the…