Personnel

The biggest e-commerce challenge of 2019 may be balancing marketing and sales channel innovation with the need for increasingly sophisticated fraud prevention. This will be especially challenging because fraud protection, like many aspects of business today, requires experience and fluency in working with data, and there's a growing shortage of data scientists across the U.S.…

Amazon.com's CEO Jeff Bezos called on other retailers to match Amazon’s benefits and $15 minimum wage in his annual letter to shareholders filed Thursday with the U.S. Securities and Exchange Commission. "Today I challenge our top retail competitors (you know who you are!) to match our employee benefits and our $15 minimum wage," Bezos wrote.…

Kum & Go is a 24/7 convenience store chain that operates 400-plus locations in the Midwest. Like many convenience store businesses that are open around the clock, Kum & Go was challenged with staffing issues. In particular, store general managers were being forced to pick up uncovered shifts when employees called out and didn't have…

To free up time for prioritizing diversity, recruiters need to make hiring less burdensome by embracing automation capabilities.

Here are six actionable ways to build and sustain a thriving employer brand and culture today.

So, what should retailers do to maximize holiday sales? It all starts by attacking those long lines and out-of-stock complaints.

With an integrated mobile employee engagement platform, retail employers can overcome their employee disengagement challenges.

The rate of turnover in the retail industry (13 percent) is among the highest in the country — second only to the tech sector (software) at 13.2 percent. While the digitization of retail and advent of e-commerce is inevitably taking more workers off the sales floor and into back-channel positions (e.g., telecom sales reps), the…

Two women have filed a class-action lawsuit against Nike Inc., alleging it discriminated against them in pay and career advancement, according to a report in Friday's Wall Street Journal. The suit was filed Thursday in the U.S. District Court in Portland, Ore., by two former employees, Kelly Cahill and Sara Johnston, who said that they endured a…

More than 7,000 Nike employees will be getting raises after an internal pay review, undertaken after claims of workplace misconduct and discrimination against women shook the company and forced out several of its top executives. Nike cast the pay changes as part of its effort to maintain a corporate culture “in which employees feel included and…