Personnel

Amazon.com founder Jeff Bezos on Monday handed over his CEO title to Andy Jassy, ending a more than two-decade run leading the company through its evolution from online bookseller to $1.75 trillion global retail, logistics and internet behemoth. Bezos has served as the CEO of Amazon since founding the company exactly 27 years ago on July 5, 1994 .…

Walmart has launched Me@Walmart, an app for U.S. store associates designed to simplify daily tasks as well as empower them to easily serve customers and plan for life outside of work. The app's features include scheduling, enabling associates to easily view their shifts up to two weeks in advance; a mobile clock-in feature; push-to-talk, which enables…

Under Armour announced that it's raising wages for hourly retail workers to $15 in the United States and Canada. As a result of the move, more than 8,000 part-time and full-time employees — approximately 90 percent of Under Armour's retail and distribution center workforce — will see a compensation increase. The increases, which could be as…

In this interactive webinar, our speakers will be addressing how retailers can prepare their stores for the forecasted surge in demand.

Amazon.com announced on Tuesday the launch of WorkingWell, a new comprehensive program providing employees with physical and mental activities, wellness exercises, and healthy eating support that are scientifically proven to help them recharge and re-energize, and ultimately reduce the risk of injury. According to a company press release, the program is part of Amazon's investment…

J.C. Penney's new owners, Simon Property Group and Brookfield Asset Management, announced last week that they have cut the corporate staff of more than 3,500 by about 100 people. In addition, field operation was cut by 550 people. When J.C. Penney filed for bankruptcy protection in May 2020, there were about 84,000 associates employed y the…

During the pandemic-induced online shopping boom, retailers invested in e-commerce capabilities out of necessity. As consumers shifted to retailers with online ordering, merchants were scrambling to provide new digital order and delivery options. These investments helped capture more market share, but now that stores are reopening and there's little market share remaining to capture, retailers…

Amazon.com announced Wednesday that it will give more than 500,000 workers a raise. The retailer will hike pay by between 50 cents and $3 an hour for over half a million of its U.S. operations employees, Darcie Henry, vice president of global human resources for Amazon, said in a company blog post. Amazon will spend…

Amazon.com workers in Bessemer, Alabama, voted by a wide margin not to unionize last week, reports CNBC. The result culminates months of a closely watched and hard-fought election to unionize a U.S. Amazon facility for the first time, delivering a blow to organized labor. Approximately 5,800 workers at the Bessemer warehouse were eligible to vote…

When thinking about how to drive additional productivity within a retail operation (e.g., distribution, customer support, store support), it's easy to assume that adding more digitalization and technology is the fastest and most cost-effective way to move the needle. While technology can indeed inspire and drive productivity, many leading retailers are going back to basics…