Personnel

In episode 468 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gena Smith, chief human resources officer at LVMH Moët Hennessy Louis Vuitton, a leading luxury goods group, and Beatrice Goasglas, president of TAG Heuer Americas, a luxury timepiece brand. Listen in as Smith discusses why LVMH expanded its Métiers d’Excellence (ME) apprenticeship program in…

Walgreens is conducting its third round of layoffs in 2024, cutting 256 support center roles, multiple news outlets reported last week. Walgreens spokesman Fraser Engerman told Fierce Healthcare in a statement that the layoffs were part of the company's "turnaround efforts." Fox 32 Chicago reported the support center roles being cut were primarily in Chicago.…

On the surface, no employer would argue with the statement, “A healthy employee is a happy employee.” But dig a little deeper — what exactly is a “healthy” employee? The definition goes far beyond an employee’s vitals, touching their physical and mental health, both in and outside of work. A recent Purchasing Power survey explored…

The Retail Worker Safety Act (S. 8358B) applies to each retail employer in New York with at least 10 employees working at a retail store. Retail employers are defined as those “sell[ing] consumer commodities at retail and … not primarily engaged in the sale of food for consumption on the premises.” The Act's Requirements The…

High turnover rates and staffing challenges have long characterized the retail industry. In 2023, the Bureau of Labor Statistics (BLS) found the average rate of retail employee turnover to be around 60 percent in the U.S. — far exceeding the national average by a whopping 15 percent. The seasonality of retail work only exacerbates the…

“The Gartner®1Q24 Global Labor Market Survey found that 44 percent of workers worldwide have a hybrid work model, outnumbering the 39 percent of workers who work full-time in the office full-time.” * Hybrid work is a model that combines in-office and remote work. Some companies set specific days for on-site work, while others allow employees to…

Several research studies have looked at how diversity, equity and inclusion (DEI) strategies that prioritize fairness and equal opportunity, and promote a workplace culture that values diversity, empowers individuals, and fosters a sense of belonging, are impacting today’s workplace. A 2023 study by Pew Research Center found a majority of employed U.S. adults (56 percent)…

The retail industry is at a turning point in its struggle to retain employees. According to a recent study by McKinsey & Company, almost half of retail frontline workers are considering leaving their jobs in the near future. The implications are significant, given that the industry employs more people than nearly any other. Turnover can…

Walmart will begin offering new training programs and certifications to fill high-demand roles across its business, such as HVAC technicians, opticians and software engineers, reports CNBC. The big-box retailer said it will also offer hourly store workers a bonus of up to $1,000 per year. Walmart’s new programs give employees more ways to move into…

Walmart is laying off hundreds of corporate workers across the country as it relocates many employees to its Arkansas headquarters. The big-box retailer confirmed the layoffs and relocations in a memo sent to employees Tuesday. In the memo, Chief People Officer Donna Morris said the move is meant to bring more of its employees back…