Personalization

Are You Loyal to Them: Evolving Retailers’ Customer Loyalty Programs
March 2, 2016 at 11:34 am

Loyalty programs have come a long way in recent decades. In their early years, they were little more than simple, dubious rewarding schemes. At worst, customers sacrificed their hard-earned dollars for a cheap glass or other trinket they neither needed nor wanted. At best, a company account paid for the trinket and the superfluous gift…

Trends That Will Affect Your Digital Marketing Strategies in 2016
January 15, 2016 at 10:28 am

In the tradition of New Year’s forecasting, but firmly grounded in many of the on-the-ground developments we've been observing at Objectwave, we're predicting that three key trends will affect e-marketing strategy in 2016. First, Google’s Penguin 3.0 will force a further rethink in best practices for search engine optimization. Second, the personalization trend will deepen.…

5 Secrets to Maximize Retail Sales in 2016
January 13, 2016 at 11:26 am

Retailers are gearing up for the new year. With all of the world’s bounty just a few clicks or taps away, the competition will be fierce. Use your wits and data to put your best foot forward. Here are five tips to help you get started: 1. You don’t need much data to start targeting: The…

Personalization: Are Retailers Really Walking the Walk?
January 8, 2016 at 9:15 am

The consensus in e-commerce is resounding: personalization is a really big deal. Various industry surveys have found it to be among the highest, if not the No. 1 priority for marketers. At any trade show, you’ll see the “P” word splattered across banners and fliers everywhere. It’s a bandwagon and everyone seems to be on…

Tips for Getting Personalization Right
January 4, 2016 at 11:15 am

With consumers engaging brands in a growing number of channels, retailers are challenged to deliver personalized shopping experiences. While they may have the data required to deliver on this need, using that data for said goal is an entirely different story. In episode 18 of Total Retail Talks, Jess Stephens, chief marketing officer at SmartFocus,…

Free Webinar: 2016 Retail Email Trends
December 28, 2015 at 4:32 pm

In this fast-paced, interactive webinar, our expert panel will discuss 2015 successes and look forward at retail email trends for 2016.

Personalization Key to BuySeasons E-Commerce Success
November 9, 2015 at 12:30 pm

In episode 11 of Total Retail Talks, Eric Kirkhofer, chief operating officer of BuySeasons, the parent company of leading online retail brands BuyCostumes, Costume Express, and Birthday Express, discusses how the brands are leveraging personalization to improve the online shopping experience and drive sales.

Using Social Analytics to Get Personalization Right
October 16, 2015 at 10:45 am

In a typical marketing department, demographic information is relied on as a key tool for developing targeted outreach strategies. A retailer’s marketing team, for example, can use these breakdowns in gender, age and geography, among other areas, to determine outreach and offer strategy. This approach relies on the basic premise that people who share these…