Payment Options

Checkout remains one of the largest points of frustration in e-commerce. In 2021, roughly 70 percent of shopping carts are still abandoned at checkout. This massive loss in potential sales at the last moment has driven countless merchants to distraction trying to recapture this revenue, while others, unfortunately, ignore this potentially lucrative revenue stream. Merchants…

Spring is my favorite time of the year. The longer days, the flowers, the warm, sunny mornings. I have more energy and desire to "refresh" my wardrobe and surroundings. I’ve not done the analysis, but I’m pretty confident that there’s a correlation between spring coming and my spending habits increasing! Springtime also presents brands with…

Amazon.com is bringing its palm-scanning payment system to Whole Foods stores, CNBC reported. The service, Amazon One, will now be offered at a Whole Foods store in Seattle's Capitol Hill neighborhood, the first of many planned rollouts at other locations. Amazon One originally debuted in September, and is already available at a dozen Amazon physical…

Every shopping experience is a chance for the consumer to mold their tastes. As the COVID-19 pandemic has drastically altered the desires and demands of the typical shopper in the past year, it’s worth checking in with consumers to see what they want from their visits to physical retail stores. According to our 2021 State…

To survive and succeed in the era of the COVID-19 pandemic, retailers quickly adapted to meet customers' priorities and needs. Convenience became a touchstone of our "new normal," defining how, when, and where we shop. This trend will continue to be a hallmark of how consumers and retailers engage in the future. A recent report…

Online retailers experienced an 88 percent global cart abandonment rate in 2020, according to Statista.  So what’s driving this depressing statistic, and what can a retailer do about it? You may want to consider partnering with a company that specializes in cart abandonment strategies like CartStack or Tone, or check out global payment platform offerings…

With the rapid increase in e-commerce given the pandemic, you may be considering expanding your online business beyond our U.S. borders. However, to successfully do that, you'll need to take a close look at the mindset and expectations of future customers. Even the biggest corporations have made expensive mistakes by missing the mark — e.g.,…

QR code payments have finally caught on in the U.S. after lagging behind adoption in China and other Asian markets. Why the change? The need for contactless payments brought on by the pandemic sent retailers looking for inexpensive, quick-to-implement ways to let customers pay from a distance, and QR codes fit the bill. However, with…

The pandemic has accelerated the rise of many existing trends over the past year, one being the buy online, pick up in-store (BOPIS) delivery channel. For merchants that already had this option available to consumers prior to the pandemic, transactions through this channel increased 70 percent by volume and 58 percent by value in 2020,…

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Buy Now, Pay Later: What to Consider Before Making the Investment,” authored by Eric Christensen, chief payment officer and vice president of product at Digital River. The article discusses the diversification of…