Payment Options

The future always promises uncertainty. That said, all indications are that contactless payments are ingrained in brick-and-mortar retail for the long haul. Without massive unforeseen disruption, the COVID-assisted trend towards cashless, fully contactless checkout will gain further momentum. The 1,000 customers we surveyed in our State of Contactless Payments 2021 Report only confirmed our belief…

DSW is piloting self-checking stands in its stores in response to hiring challenges it's having, CNN reported. The retailer hopes automation is the solution to its lack of human workers. Karen Cho, senior vice president of human resources at Designer Brands (DBI), owner of DSW, told CNN that the self-checkout test started last year to…

Retailers around the world are fascinated by the meteoric rise they’re seeing in global sales and payments. For years now, they've been trying to benefit from global markets and create e-commerce experiences that make consumers around the world feel like they're shopping somewhere right in their own neighborhood. The development of payments without borders is…

Checkout remains one of the largest points of frustration in e-commerce. In 2021, roughly 70 percent of shopping carts are still abandoned at checkout. This massive loss in potential sales at the last moment has driven countless merchants to distraction trying to recapture this revenue, while others, unfortunately, ignore this potentially lucrative revenue stream. Merchants…

Spring is my favorite time of the year. The longer days, the flowers, the warm, sunny mornings. I have more energy and desire to "refresh" my wardrobe and surroundings. I’ve not done the analysis, but I’m pretty confident that there’s a correlation between spring coming and my spending habits increasing! Springtime also presents brands with…

Amazon.com is bringing its palm-scanning payment system to Whole Foods stores, CNBC reported. The service, Amazon One, will now be offered at a Whole Foods store in Seattle's Capitol Hill neighborhood, the first of many planned rollouts at other locations. Amazon One originally debuted in September, and is already available at a dozen Amazon physical…

Every shopping experience is a chance for the consumer to mold their tastes. As the COVID-19 pandemic has drastically altered the desires and demands of the typical shopper in the past year, it’s worth checking in with consumers to see what they want from their visits to physical retail stores. According to our 2021 State…

To survive and succeed in the era of the COVID-19 pandemic, retailers quickly adapted to meet customers' priorities and needs. Convenience became a touchstone of our "new normal," defining how, when, and where we shop. This trend will continue to be a hallmark of how consumers and retailers engage in the future. A recent report…

Online retailers experienced an 88 percent global cart abandonment rate in 2020, according to Statista.  So what’s driving this depressing statistic, and what can a retailer do about it? You may want to consider partnering with a company that specializes in cart abandonment strategies like CartStack or Tone, or check out global payment platform offerings…

With the rapid increase in e-commerce given the pandemic, you may be considering expanding your online business beyond our U.S. borders. However, to successfully do that, you'll need to take a close look at the mindset and expectations of future customers. Even the biggest corporations have made expensive mistakes by missing the mark — e.g.,…