Payment Options

As consumers and businesses adapt to a new normal, the retail sector is poised for a significant recovery through 2021. Total retail sales growth will begin to recover, rising 2.3 percent to $5.6 trillion, according to eMarketer. As retailers prepare for what will be a strong close to the year, it's critical to remember lessons…

Getting a credit card is no longer a milestone for young U.S. consumers. Among all Americans, just 14 percent don’t have a personal payment card. But for Americans under 35, that figure jumps to a third. That’s 36 million shoppers who don’t rely on a credit or debit card as their main means of payment.…

People are now becoming more comfortable shopping in stores. However, what will help to keep them coming back, especially as they've realized the ease and benefits of shopping online throughout the pandemic? One way is to merge both the online and offline shopping experiences successfully and seamlessly. One area in which this can be particularly…

As the nomination of Rohit Chopra to lead the Consumer Financial Protection Bureau (CFBP) wends its way through the confirmation process, the choice of Chopra — a known consumer advocate and current commissioner of the Federal Trade Commission (FTC) — has many speculating about what its approach to regulation will look like. One area where…

Shoppers want options. That’s especially true, of course, in the merchandise and services they seek. However, it’s increasingly evident that shoppers want — and actively seek — various ways to pay for their purchases, whether it be over time or up-front, in person or, increasingly, online. This consumer trend of wanting greater payment choices presents…

Retail companies are increasingly dipping their toes into banking and finance. With branded credit cards and payment features, they’re creating stronger bonds with customers — and new revenue streams. For many large brands with technological capability, embedded finance products like these add significant value to the customer experience. To understand how, let’s dig into what…

In a lucrative new phenomenon, e-commerce investors are pouring billions into marketplace sellers who are often still operating from their own homes, transforming them into international brands in the process. This phenomenon is known as "rolling up" and helps to scale the business, boost sales and maximize profits. As international stay-at-home mandates forced brick-and-mortar stores…

Driven by the conditions of an unprecedented modern-day global pandemic, 2020 saw a rapid redefinition in the landscape for retailers across the spectrum. Faced with restrictions on physical retail sales, retailers turned to e-commerce platforms to remain operational, while consumers flocked to digital platforms for everything from their essential groceries to luxury goods. This resulted…

The future always promises uncertainty. That said, all indications are that contactless payments are ingrained in brick-and-mortar retail for the long haul. Without massive unforeseen disruption, the COVID-assisted trend towards cashless, fully contactless checkout will gain further momentum. The 1,000 customers we surveyed in our State of Contactless Payments 2021 Report only confirmed our belief…

DSW is piloting self-checking stands in its stores in response to hiring challenges it's having, CNN reported. The retailer hopes automation is the solution to its lack of human workers. Karen Cho, senior vice president of human resources at Designer Brands (DBI), owner of DSW, told CNN that the self-checkout test started last year to…