Payment Options

The past few years have thrust digital shopping into the spotlight and it’s a trend that’s here to stay. The 2022 holiday season was no different, as shoppers continued to purchase online goods and gift cards for their loved ones, providing valuable insights on the emerging ways consumers are approaching gifting across channels. Retailers looking…

Today’s payment landscape is complex, from regulations to legacy infrastructures and more. Yet adding new payment methods means more than just turning one on at checkout. Factor in a U.S. economic downturn, and it’s no wonder merchants are hard pressed to deliver the payment options at checkout consumers demand. The upside? Despite the global economic…

The e-commerce sector is bracing itself for a challenging year as global economic slowdown, inflation, and interest rate hikes are dampening consumer spending. At the same time, online marketplaces are increasingly competitive and it becomes more difficult to win sales. For example, in 2020, Amazon.com saw an average of 3,700 new sellers join daily. However,…

The topic of consumer protection in buy now, pay later (BNPL) has been heating up as regulators around the globe are turning their attention to the industry. The U.S. Consumer Financial Protection Bureau's (CFPB) recently announced plan to regulate legacy BNPL lenders like they do credit card companies is good news for consumers. But hidden…

The holidays are a time when many small businesses generate their highest revenues of the year, but it can also be a time when cash flow challenges become particularly acute. Stocking up on inventory, hiring seasonal employees, and surges in demand can all present potential cash flow pressures. This year, many businesses also face additional…

A Walmart-backed fintech startup called One plans to launch a buy now, pay later (BNPL) payment service as soon as next year, according to three people familiar with the matter. The news could put the world’s largest retailer in competition with other fintech lenders. One, which Walmart hopes will morph into an all-in-one app where consumers can…

Working with multiple systems, the growing threat of fraud, and the lack of visibility into data are the top three challenges finance professionals face with business payments. That’s according to the Strategic Treasurer 2022 Global Payments Survey of over 230 treasury and payments professionals. These challenges aren't surprising. The pandemic put the push to digitization…

The best way to build strong relationships with customers is to enable highly engaging, simple to execute experiences that enhance the customer journey. By doing so, retailers are accruing the most valuable currency possible with their customers — loyalty. A wide variety of retailers are turning to digital commerce to enable connected experiences, provide more…

In episode 375 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Samir Desai, chief digital and technology officer at Abercrombie Fitch & Co., a leading global, omnichannel specialty retailer of apparel and accessories for men, women and kids through five renowned brands, including Hollister Co. Listen in as Desai discusses the launch of its Share2Pay functionality…

Card-linked offers (CLOs) continue to grow in popularity with consumers. They’re especially popular with younger, more digital consumers. In fact, 75 percent of Gen Zers are likely to revisit businesses that offer cash back using CLOs. But too often CLOs don’t offer discounts on items that card holders actually want to buy or experiences they want…