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We’ve all been there. You try to pay by credit or debit card, but you’re told it’s cash only. You’re at the checkout page, but there are so many hoops to jump through you just give up and log off. Or, you try to make an in-app purchase, only to be asked to input your…
The entire post-Thanksgiving weekend has become synonymous with big sales and big spending. While all eyes have been on a predicted shift to online shopping over in-store, one crucial detail remains static: consumers are spending. In fact, 2017 is shaping up to be one of the biggest holiday shopping seasons ever. Despite the good news…
There’s more to global payments than the age-old question, “debit or credit?” Interest in alternative payment methods has skyrocketed in recent years, and it doesn’t show signs of slowing down anytime soon. U.S. e-wallet usage surpassed that of debit cards in 2017 and, according to Worldpay’s 2017 Global Payments Report, is projected to increase by…
In a mad dash to beat sales goals from the year prior, retailers across the globe are revving the engines of their holiday strategies. According to research conducted by Monetate, 67 percent of companies that don’t hit their multiyear Black Friday average will fail to hit their multiyear rest of the holiday season average. Additionally,…
Macy's confirmed on Friday that it was suffering a credit card slowdown on one of the busiest and most important shopping days of the year. That trouble was resolved by Friday evening. "We have fully resolved today's system issues. We highly value our customers and sincerely apologize for any inconvenience today's system slowdown may have…
Paper or plastic? Not too long ago, that was the only checkout question that consumers had to deal with. My, how times have changed. These days, whenever customers head to a checkout counter, they’re likely to deal with a barrage of questions, such as: Did you find everything? Do you have a loyalty card? What’s…
Move over millennials, Gen Z is taking center stage for the holidays. Pundits agree that this new generation, loosely characterized as born between 1993 and 1999, have been raised on technology — but that’s where consensus ends. One day they are “millennials on steroids,” the next they are “very different in fundamental ways from previous…
In episode 116 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, John Gonsalves, vice president, direct-to-consumer and digital, TaylorMade Golf, is interviewed by Total Retail's Executive Editor Joe Keenan about the brand's new online golf club upgrade and financing program, The Turn, which was developed in partnership with payments provider Klarna.
The U.S. Supreme Court accepted a case that could roil the credit card business, agreeing Monday to consider reviving government allegations that American Express Co. thwarts competition by prohibiting merchants from steering customers to cards with lower fees. A federal appeals court had thrown out the lawsuit, saying the U.S. government and 11 states failed to…