Payment Options
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Buy Now, Pay Later: What to Consider Before Making the Investment,” authored by Eric Christensen, chief payment officer and vice president of product at Digital River. The article discusses the diversification of…
The adoption of buy now, pay later (BNPL) services has skyrocketed over the past few years, with a significant 186 percent increase in usage between September 2019 and September 2020. The surge in recent use can no doubt be attributed to the uncertainty tied to COVID-19 and the financial anxieties that come with it. To…
Global e-commerce is undergoing a transformation as COVID-19 continues to bring a massive shift in consumer habits and a surge in online shopping. Social distancing and shelter-at-home requirements have consumers turning online to buy everything from food and household goods to electronics and clothing. While the overall volume of e-commerce transactions received the bulk of…
From the range of digital marketplaces to the proliferation of social media platforms, consumers now have the ability to discover new brands and products faster and easier than ever before — and the amount of time they’re spending online is only increasing. As such, it’s critical for brands to not only have a presence across…
In recent months, e-commerce, particularly the third-party marketplace, has become the driving force for retailers as footfall in-store rapidly declines — with digital sales expected to rise a staggering 18 percent in 2020. Todays "virtual malls" have all delivered soaring revenue growth during the third quarter, fueled by the transformation of consumer shopping habits. E-commerce giants…
2020 was a year of momentous change for the payments industry. Previously, emerging trends have seen a massive acceleration as a result of the pandemic. Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce. For instance, cash usage waned even further this year…
Over the past year and in the midst of a resurgence of new COVID-19 cases, it’s no surprise that contactless payments and checkout experiences have gained traction among shoppers. In the recent Inmar Intelligence Contactless Payment Survey, we measured the breadth of this changing consumer preference and analyzed the impact of new shopper behaviors in…
In-store businesses continue to confront evolving challenges, competing priorities, and a sense of uncertainty when it comes to the sustained impact of COVID-19 on their operations. One of the most pressing questions being faced is whether to invest in solutions that offer customers a more convenient and innovative checkout experience. While forward-thinking in-store businesses already…
The COVID-19 pandemic has clearly had a major impact on U.S. consumer lifestyles and purchase behavior, including how, when and where consumers are making purchases. Many consumers expect changes in their purchase behavior will be here to stay, even after the seemingly never-ending pandemic subsides. Visa Consulting & Analytics (VCA) and payments industry consultancy The…
Despite the sweeping changes the pandemic has made to our economy, today’s e-commerce brands are well-positioned to capture — or recapture — shoppers just in time for the holiday shopping season. During the pandemic, retail giants such as Amazon.com and Walmart reported astounding growth in e-commerce sales as consumers used online shopping as their new…