Payment Options
April 20, 2021 at 2:54 pm
To survive and succeed in the era of the COVID-19 pandemic, retailers quickly adapted to meet customers' priorities and needs. Convenience became a touchstone of our "new normal," defining how, when, and where we shop. This trend will continue to be a hallmark of how consumers and retailers engage in the future. A recent report…
April 13, 2021 at 7:58 pm
Online retailers experienced an 88 percent global cart abandonment rate in 2020, according to Statista. So what’s driving this depressing statistic, and what can a retailer do about it? You may want to consider partnering with a company that specializes in cart abandonment strategies like CartStack or Tone, or check out global payment platform offerings…
March 24, 2021 at 5:26 pm
With the rapid increase in e-commerce given the pandemic, you may be considering expanding your online business beyond our U.S. borders. However, to successfully do that, you'll need to take a close look at the mindset and expectations of future customers. Even the biggest corporations have made expensive mistakes by missing the mark — e.g.,…
March 22, 2021 at 10:33 pm
QR code payments have finally caught on in the U.S. after lagging behind adoption in China and other Asian markets. Why the change? The need for contactless payments brought on by the pandemic sent retailers looking for inexpensive, quick-to-implement ways to let customers pay from a distance, and QR codes fit the bill. However, with…
March 11, 2021 at 10:54 pm
The pandemic has accelerated the rise of many existing trends over the past year, one being the buy online, pick up in-store (BOPIS) delivery channel. For merchants that already had this option available to consumers prior to the pandemic, transactions through this channel increased 70 percent by volume and 58 percent by value in 2020,…
February 18, 2021 at 2:37 pm
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Buy Now, Pay Later: What to Consider Before Making the Investment,” authored by Eric Christensen, chief payment officer and vice president of product at Digital River. The article discusses the diversification of…
February 17, 2021 at 5:42 pm
The adoption of buy now, pay later (BNPL) services has skyrocketed over the past few years, with a significant 186 percent increase in usage between September 2019 and September 2020. The surge in recent use can no doubt be attributed to the uncertainty tied to COVID-19 and the financial anxieties that come with it. To…
February 11, 2021 at 3:28 pm
Global e-commerce is undergoing a transformation as COVID-19 continues to bring a massive shift in consumer habits and a surge in online shopping. Social distancing and shelter-at-home requirements have consumers turning online to buy everything from food and household goods to electronics and clothing. While the overall volume of e-commerce transactions received the bulk of…
February 3, 2021 at 4:22 pm
From the range of digital marketplaces to the proliferation of social media platforms, consumers now have the ability to discover new brands and products faster and easier than ever before — and the amount of time they’re spending online is only increasing. As such, it’s critical for brands to not only have a presence across…
February 2, 2021 at 8:34 pm
In recent months, e-commerce, particularly the third-party marketplace, has become the driving force for retailers as footfall in-store rapidly declines — with digital sales expected to rise a staggering 18 percent in 2020. Todays "virtual malls" have all delivered soaring revenue growth during the third quarter, fueled by the transformation of consumer shopping habits. E-commerce giants…
