Order Fulfillment

Most consumers expect to receive e-commerce orders in a traditional brown box. However, this doesn’t mean that companies, especially emerging brands looking to grow, should skimp on packaging. Brands that go above and beyond will be remembered. Creating a memorable experience is one of the best things an emerging brand can do, and using the…

Supply chain networks were once invisible to customers, but today that couldn't be further from the truth. When customers aren't happy with delivery times, they will take their business to the competition. This can be prevented with a strong and strategic distribution real estate strategy. Customers who want same-day delivery options shift their loyalty quickly…

The wave of the future, e-commerce is booming worldwide. More and more consumers are enthusiastically embracing the ease and convenience of online shopping — and why shouldn't they? They can find almost anything they want at any time and order it with just a few keystrokes on their laptops, tablets or smartphones. For retailers, this…

Amazon.com is hiring 6,000 full-time workers across its more than 50 distribution centers in the U.S. The workers will pick, pack and ship products to fulfill customer orders. Currently, Amazon has about 50,000 full-time workers at the centers. Amazon has been opening distribution centers across the country to speed up delivery times. Its $99 annual…

Speakers share best practices to take your retail business international from e-commerce professionals and retailers who’ve done it.

Knit hats, "ugly sweaters," NHL jerseys, women's apparel and Derek Jeter merchandise. Those best-selling items are leading the pack at Fanatics.com, the online sports retailer that expects to process 10 times normal volume — roughly 700,000 packages — on Cyber Monday. In addition to running Fanatics.com, the retailer also powers 300 websites for all the major U.S. sports leagues, as well as collegiate and other professional teams, and some retailers such as J.C. Penney. "Today will be the single biggest sales day in the history of our company," Fanatics CEO Doug Mack said. 

Our experts walk you through opportunities to not only cut shipping costs, but also improve shipping service to your customers.

How small retailers (both online and brick-and-mortar) can compete with Amazon and its vast resources, cheap pricing and fast delivery.

How do you compete if you can’t offer same-day delivery? Doug Sternberg offers his expert thoughts in this webinar.

Listen as we map out simple customer service best practices you can implement today, and keep customers coming back time and again.