Order Fulfillment

Target Tests Grocery Delivery
September 15, 2015 at 6:16 pm

Target is testing the online grocery delivery waters. The Minneapolis-based discounter has teamed with Instacart, the online grocery delivery service that started in 2012, to let shoppers in the Minneapolis area order fruits and other perishables, as well as household, pet and baby products, and have them delivered to their homes in as little as an…

Separating Man and Machine at Amazon’s Fulfillment Centers
August 14, 2015 at 9:03 pm

If Amazon.com is so automated, how come it continues to hire big numbers of people every time it opens a new fulfillment center? Just what is Amazon’s separation of labor between man and machine? To find out, we went inside Amazon’s Coppell, Texas facility with Amazon Spokeswoman Ashley Robinson on Wednesday.

3 Reasons for Creating ‘Unboxing-Worthy’ Packaging
July 10, 2015 at 2:23 pm

Most consumers expect to receive e-commerce orders in a traditional brown box. However, this doesn’t mean that companies, especially emerging brands looking to grow, should skimp on packaging. Brands that go above and beyond will be remembered. Creating a memorable experience is one of the best things an emerging brand can do, and using the…

Quicker Delivery, Happier Customers, Increased Revenue
June 2, 2015 at 4:06 pm

Supply chain networks were once invisible to customers, but today that couldn't be further from the truth. When customers aren't happy with delivery times, they will take their business to the competition. This can be prevented with a strong and strategic distribution real estate strategy. Customers who want same-day delivery options shift their loyalty quickly…

Tips for Streamlining E-Commerce Processes
June 2, 2015 at 3:58 pm

The wave of the future, e-commerce is booming worldwide. More and more consumers are enthusiastically embracing the ease and convenience of online shopping — and why shouldn't they? They can find almost anything they want at any time and order it with just a few keystrokes on their laptops, tablets or smartphones. For retailers, this…

Amazon to Hire 6,000 Full-Time Warehouse Workers
May 28, 2015 at 2:50 pm

Amazon.com is hiring 6,000 full-time workers across its more than 50 distribution centers in the U.S. The workers will pick, pack and ship products to fulfill customer orders. Currently, Amazon has about 50,000 full-time workers at the centers. Amazon has been opening distribution centers across the country to speed up delivery times. Its $99 annual…

The Business Behind Cyber Monday: Inside Fanatics
December 3, 2014

Knit hats, "ugly sweaters," NHL jerseys, women's apparel and Derek Jeter merchandise. Those best-selling items are leading the pack at Fanatics.com, the online sports retailer that expects to process 10 times normal volume — roughly 700,000 packages — on Cyber Monday. In addition to running Fanatics.com, the retailer also powers 300 websites for all the major U.S. sports leagues, as well as collegiate and other professional teams, and some retailers such as J.C. Penney. "Today will be the single biggest sales day in the history of our company," Fanatics CEO Doug Mack said.