Order Fulfillment

Amazon Expanding Deliveries by its โ€˜On-Demandโ€™ Drivers
February 19, 2016 at 10:29 am

Amazon.com Inc is quietly inviting drivers for its new "on-demand" delivery service to handle its standard packages, as the online retailer known for low prices and razor-thin profit margins looks to speed up delivery times and tamp down its growing multibillion dollar logistics bill. The move, which hasn't been announced publicly, is the latest sign thatโ€ฆ

Order Fulfillment Moves On-Demand for Manufacturers
February 19, 2016 at 9:04 am

Consumer expectations have never been higher. They want simple shopping experiences on their mobile devices, online and in person โ€” whatever is most convenient at any point in time. Most of all, consumers want to be able to purchase the exact item theyโ€™re looking for, and they want it delivered fast. In the last decade,โ€ฆ

Amazon Faces Government Fine for Failing to Report Injuries
January 13, 2016 at 10:34 am

Amazon.com failed to report at least 26 work-related illnesses and injuries in a New Jersey warehouse last year, a federal agency said, the latest indication that low-wage employees who rush to fetch online orders often bear the pain of the speedy, convenient delivery of goods. The web retailer faces a $7,000 fine and demands to changeโ€ฆ

Amazon to Launch its Own Air-Cargo Business?
December 21, 2015 at 10:27 am

Amazon.com is negotiating to lease 20 Boeing 767 jets for its own air-delivery service, cargo-industry executives have told The Seattle Times. The online retail giant wants to build out its own cargo operations to avoid delays from carriers such as United Parcel Service, which have struggled to keep up with the rapid growth of e-commerce.โ€ฆ

Think Small to Combat Higher Shipping Rates and Drive Profits
December 2, 2015 at 10:43 am

When was the last time you ordered something that didnโ€™t come with free or expedited shipping (or both)? The rise of consumer expectations for expediency and immediate gratification isn't slowing down anytime soon, and the strain those expectations put onto supply chain and fulfillment operations is immense. Something has to give, and itโ€™s probably notโ€ฆ

Wal-Mart Seeks to Test Drones for Home Delivery
October 27, 2015 at 12:54 pm

Wal-Mart Stores Inc applied Monday to U.S. regulators for permission to test drones for home delivery, curbside pickup and checking warehouse inventories, a sign it plans to go head-to-head with Amazon.com in using drones to fill and deliver online orders. The world's largest retailer by revenue has for several months been conducting indoor tests of smallโ€ฆ

Uber Expands its Same-Day Delivery Service
October 15, 2015 at 11:18 am

Local delivery is one of the most crowded spaces in tech right now, and ride-hailing giant Uber wants a piece of it. At long last, the company is introducing a fleshed-out same-day delivery program for brick-and-mortar businesses under the name โ€œUberRush.โ€ Uber has already started testing this in New York City and is now expanding theโ€ฆ

Urban Outfitters Asks Employees to Work for Free
October 9, 2015 at 10:29 am

With the peak shopping season approaching, Urban Outfitters is asking its employees to pitch in a bit more on the weekends. But there's a catch: they won't get paid for it. In an email obtained by Gawker this week, the Philadelphia-based retailer told salaried employees that it was looking for weekend volunteers to help "pick, packโ€ฆ

Target Tests Grocery Delivery
September 15, 2015 at 6:16 pm

Target is testing the online grocery delivery waters. The Minneapolis-based discounter has teamed with Instacart, the online grocery delivery service that started in 2012, to let shoppers in the Minneapolis area order fruits and other perishables, as well as household, pet and baby products, and have them delivered to their homes in as little as anโ€ฆ

Separating Man and Machine at Amazonโ€™s Fulfillment Centers
August 14, 2015 at 9:03 pm

If Amazon.com is so automated, how come it continues to hire big numbers of people every time it opens a new fulfillment center? Just what is Amazonโ€™s separation of labor between man and machine? To find out, we went inside Amazonโ€™s Coppell, Texas facility with Amazon Spokeswoman Ashley Robinson on Wednesday.