Order Fulfillment

Brand Execs, Don’t Get Distracted by Every Shiny New Tech Toy
June 28, 2023 at 10:00 am

Running an e-commerce business can feel like constantly having to play catchup. Every month, there seems to be a shiny new tech solution that retailers and brands absolutely have to invest in if they want to remain competitive. Whether it’s the latest logistics software or the buzziest artificial intelligence tool, for retail startups and small…

Boom or Bust? How Brands Can Automate in an Endless Channel Environment
June 27, 2023 at 10:54 am

Today’s brands are enjoying a once-in-a-century gold rush predominantly sparked by rapid digital growth and a discernible willingness on the part of consumers to take their shopping experiences, even those once thought to be sacred to brick-and-mortar retail, into an e-commerce environment. Add to that a seemingly endless number of sales and distribution channels —…

Home Delivery for the Ages: The Demographic Opportunity
June 19, 2023 at 3:44 pm

Not all consumers are the same — and retailers are realizing that it’s not just buying behavior that differs across customers. While most e-commerce merchants employ data-backed buyer personas that describe what drives each ideal customer to purchase, many vendors are recognizing the value of implementing delivery personas and tailoring their delivery options to meet…

Walmart Opens Second In-Store Market Fulfillment Center
May 23, 2023 at 7:42 pm

Walmart opened a high-tech market fulfillment center in its hometown of Bentonville, Arkansas on Monday, underlining its strategic move toward expanding the use of its stores as fulfillment centers. Located inside Store 100, the center is powered by a proprietary storage and retrieval system named Alphabot. According to Walmart, the new market fulfillment centers will…

Amazon Offering Select Shoppers $10 to Pick Up Their Orders
May 10, 2023 at 2:36 pm

Amazon.com is offering some customers an incentive to pick up their orders in-store rather than have it delivered to a home address as shipping costs soar, Reuters first reported Monday. The e-commerce giant sent emails to a number of Amazon Prime subscribers promising them $10 if they picked up any of their orders worth at…

Why the Time to Shop for a Peak Season Partner is Now
April 5, 2023 at 12:24 pm

Like their customers, brands want to shop for the best deals, too. And when it comes to picking a peak season partner, the time to shop is now. Even though the holiday shopping season is months away, decisions you make now can impact whether you have a successful peak season in 2023. Traditionally, peak season refers to popular…

How 3PLs Support Omnichannel Retailers Through Uncertain Times
March 8, 2023 at 11:55 am

E-commerce and brick-and-mortar retailers are caught in a vortex of clamor about inflation, a potential economic downturn, and what some expect to be a shopping slowdown. At the same time, research shows there’s reason to be hopeful. Even if shoppers pump the brakes on spending, retail sales are still likely to increase some 4 percent…

Online Retailers Zero in on Last-Mile Profitability in 2023
March 2, 2023 at 12:48 pm

For online retailers, the last mile is a critical element to the customer’s overall brand experience, covering the entire spectrum from website browsing to purchasing a product and, finally, to receiving a delivery. While the last mile is critically important to the customer’s brand experience, it contributes an estimated 53 percent to the total shipping…

Report: Amazon Opening More Ultrafast Delivery Sites
February 27, 2023 at 4:35 pm

Amazon.com is reportedly expanding ultrafast delivery options and devoting more resources to facilities and services structured to deliver packages to customers in less than a day, according to a Feb. 26 report in The Wall Street Journal. The expansions are happening at a crucial point for Amazon, which faces competition for fast delivery options while CEO Andy…