Order Fulfillment
April 12, 2018 at 10:29 am
In the age of omnichannel, almost every retailer has an app, website, brick-and-mortar presence, mobile and email promotions, and more. There's such a thing as having “too much siloed omnichannel,” and disparate channels can mean a confusing and disorderly shopping experience for the customer. While omnichannel was a step in the progression from the retailer…
April 2, 2018 at 1:01 pm
President Donald Trump again called out Amazon.com this weekend, claiming the U.S. Postal Service (USPS) loses "a fortune" delivering packages for the online retailer. "Only fools, or worse, are saying that our money losing Post Office makes money with Amazon. THEY LOSE A FORTUNE, and this will be changed. Also, our fully tax paying retailers are closing…
March 20, 2018 at 3:02 pm
FedEx Office, a subsidiary of FedEx Corp., and Walmart said yesterday that FedEx Office will bring its small-format stores for printing, packing and shipping into 500 of Walmart's stores nationwide in the next 24 months. The announcement comes after completion of a successful pilot program spanning 47 locations within Walmart stores across six states. Besides…
February 27, 2018 at 11:54 am
Sam's Club, a division of Walmart, is partnering with Instacart to offer same-day delivery, adding yet another major grocer to Instacart's arsenal as it tries to compete with Amazon.com. In a joint press release, Sam’s Club and Instacart said the service will be available to shoppers in Austin and Dallas-Forth Worth in Texas, and St. Louis,…
February 7, 2018 at 1:28 pm
Don’t miss this webinar to learn how to protect your business from costly overstocks, out-of-stocks and returns.
January 30, 2018 at 12:47 pm
Amazon.com is is expanding a service launched to make more groceries, cleaning supplies and other products available for quick delivery directly from merchants without overwhelming the e-commerce giant’s warehouses with additional inventory, according to documents reviewed by Bloomberg. The trial pushes Amazon’s logistical reach beyond its own facilities and into those of its merchants, encroaching on…
January 22, 2018 at 11:49 am
With a unified view of its data, IWA has been able to segment and target customers with personalized marketing campaigns
January 3, 2018 at 1:19 pm
Today’s sophisticated cyber shoppers continue to transform the retail landscape. Demanding innovation and excellence in every channel, they expect to take control of their online retail experience — and that includes where, when and how delivery happens. In fact, according to MetaPack's 2017 State of eCommerce Delivery Consumer Research Report, which collates the views of…
December 13, 2017 at 1:44 pm
Target announced today it has agreed to acquire Shipt, Inc., an online same-day delivery platform, for $550 million in cash. The retail chain said it will use its network of stores and Shipt’s proprietary technology platform and network of more than 20,000 members to bring same-day delivery to customers across the country. Shipt differs from other…
December 1, 2017 at 11:20 am
Most online retailers start their businesses with lots of passion, little (if any) shipping knowledge and a small space to work out of (usually an extra bedroom or living room). When you first start to build out your shipping process, it’s easy to just stick to the first system in order to get the shipments…
