Order Fulfillment

DUDE Products, an online retailer of disposable wipes and other personal care products for men, was founded by four long-time friends from Chicago. The group appeared on the TV show "Shark Tank" and successfully received funding. DUDE Products sells flushable wipes for guys on Amazon.com, Shopify, and in 7, 000 retail stores. The idea for the…

Walmart is testing the use of storage and retrieval robotics, called Alphabot, to increase the speed of online grocery order pickup, according to a company blog post. The technology, which was developed in collaboration with retail automation company Alert Innovation, is being installed in a section of a Salem, N.H. supercenter, which will also be a dedicated…

A program Walmart announced last summer that lets store associates opt into delivering e-commerce ship-from-store orders quietly ended in January, according to company documents obtained by Reuters. The program was tested at three stores — two in New Jersey and one in Arkansas — and the idea was that store employees would bring online orders directly to…

Though we’re in the peak of summer, retailers are preparing for the holidays looming just a few months away. If the growth in holiday retail sales in 2017 (a 5.5 percent increase to $691.9 billion) serves as any indication for the 2018 holiday season, retailers can expect an influx of shoppers with evolving demands. As…

With 3,000 points of sale in over 100 countries around the world, ALDO Group, a designer, manufacturer and retailer of footwear and accessories, sought a solution to help it better optimize its inventory across its online and offline sales channels. After a thorough vetting process, ALDO announced that it was partnering with Celect, a predictive…

Steve Jobs once said, “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” For apparel manufacturers and retailers, no statement could be truer. Consumers want to be able to research merchandise, compare prices and move between purchasing channels seamlessly. Without seamless purchasing…

The at-home unboxing experience is the “Last Moment of Truth” for any brand. This is the moment when a consumer is dedicating personal, hands-on time to interact with a brand — time that used to be spent in a dressing room or browsing an in-store display. Now, that moment of truth is happening in kitchens, living rooms and bedrooms filled with scattered boxes, piles of packaging material and return labels.

Instant gratification, engaging shopping experiences, and customer-controlled delivery options rank high on every consumer’s list. But for brick-and-mortar retailers, regardless of size, delivering on those promises is perhaps their best shot at disrupting some of the world’s most prominent e-commerce leaders. Traditional brick-and-mortar retailers must begin leveraging their stores to become fulfillment centers A delightful…

Amazon.com announced today the launch of a new offering designed to help individuals build their own companies that deliver Amazon packages. With the offering, Amazon will provide an active role in helping interested entrepreneurs start, set up and manage their own delivery businesses, even with little or no logistics experience. Amazon will offer the  couriers — who…

The prevalence of e-commerce giants has completely changed consumer buying expectations. Apparel, fashion and retail companies are all feeling the effects of the shift toward unified commerce and the pressure to deliver on consumer demands. Going beyond shipping, fulfillment and customer experience, consumers are looking closely at how a product is made, and making purchase decisions…