Order Fulfillment

Retailers and Shoppers Are All About BOPIS and BORIS
October 21, 2019 at 12:00 pm

Now more than ever, itโ€™s important for retailers to deliver products to the hands of customers where and when they want them. Shoppers want choice and flexibility in how their orders are fulfilled, and they want to be able to complete their purchases or make returns quickly and efficiently. In an age when shoppers areโ€ฆ

Walmart Launches โ€˜InHomeโ€™ Grocery Delivery Program
October 17, 2019 at 11:49 am

Walmart has launched a new service that will deliver groceries and put them away in your fridge, CNBC reported. The service, called InHome grocery delivery, is a membership program that has an introductory price of $19.95 a month, but also requires customers to purchase a $49.95 smart door lock kit or smart garage door kit.โ€ฆ

What Really Makes a Superior BOPIS Online Experience?
October 4, 2019 at 11:04 am

The retail climate in the U.S. is analogous to the rise of social media: omni-present, fast-paced and powerful. Consumersโ€™ shopping habits are migrating away from shopping exclusively in-store or online to a cross-pollination of the two worlds. A customer can now see a sponsored ad on their social feed, use the adโ€™s promo code inโ€ฆ

Walgreens to Offer Drone Delivery Service
September 23, 2019 at 11:11 am

Walgreens and Wing Aviation LLC, a member of the Alphabet family of companies, announced last week that it's offering what it calls "store to door" delivery of "health and wellness, food and beverage and convenience items โ€” via state-of-the-art drone technology โ€” in minutes," according to a press release. Wing, the first drone operator certifiedโ€ฆ

Take a Page From Amazonโ€™s Shipping Playbook
September 5, 2019 at 3:05 pm

Every retailer and shipper is constantly trying to keep up with Amazon.com. Some are even chasing the ultimate accomplishment of surpassing the online retail giant. Similarly, even Amazon pushes itself to be the best, as it knows that with each conquered goal there's higher expectations from customers waiting for it. As retailers imagine Amazon flippingโ€ฆ

Target Expands Curbside Pickup Service Nationwide
September 3, 2019 at 10:15 am

Target's same-day curbside pickup service, Drive Up, has now reached all 50 U.S. states, the retailer announced last week. The service allows consumers to shop online then pull up to designated spaces at their local store to have their order delivered to their car by Target staff. Drive Up has rolled out to Target stores atโ€ฆ

Reshaping Retail: What New Models and Formats Mean for Retail Operations
August 29, 2019 at 12:20 pm

Imagine having your coffee waiting on the store counter, just the way you like it, or your prescription arriving dutifully at your doorstep each month. What about unlimited access to all the content your heart desires for a flat monthly fee, or partnering with a designer across the globe to create a bespoke gift? Whileโ€ฆ

Retailers Prioritize Omnichannel Operations in Technology Spending
August 6, 2019 at 2:50 pm

The cross-channel behavior of todayโ€™s consumers are causing retailers and brands to re-evaluate the technology they're investing in. The result has been increased investments in technology systems enabling omnichannel operations, such as order and inventory management systems. Thatโ€™s just one of the key takeaways from Total Retailโ€™s 2019 Retail Technology Report, which was produced inโ€ฆ

Walmart Pilots a Driverless Delivery Program
July 29, 2019 at 12:48 pm

Walmart, in conjunction with autonomous vehicle company Gatik, is launching a driverless delivery pilot to deliver orders between two of its stores on a two-mile route in Bentonville, Arkansas, according to a company blog post. In March, Arkansas passed legislation allowing for autonomous vehicles to operate in the state. The Gatik vehicles, which will be staffed during theโ€ฆ

Mad4Tools Zeroes in on Superior Experiences for 5-Star Love
July 29, 2019 at 11:12 am

Mad4Tools.com is an online retailer that specializes in delivering thousands of products, from power tools and workwear, to lighting and electrical equipment to DIY enthusiasts and tradespeople all over the world. Today, Mad4Tools.com operates across three main channels โ€” its website, Amazon.com, and eBay โ€” and stocks over 30,000 products. Mad4Tools.com has successfully built aโ€ฆ