Order Fulfillment

Walmart to Boost Pay for Independent Delivery Drivers
November 11, 2024 at 12:50 pm

Walmart will pay independent delivery drivers new financial incentives to pick up online orders at its U.S. stores and deliver them to shoppers during the holiday season. The move is part of Walmart's strategy for boosting sales to upper-income households and competing with e-commerce rival Amazon.com, which is selling more everyday essentials to shoppers that…

Past the Porch: The Future of Retail Fulfillment Beyond Home Delivery
October 29, 2024 at 3:39 pm

As the landscape of online shopping evolves, so do consumer expectations around how their orders are fulfilled. Recent research by HubBox explores key trends, challenges and motivations shaping the future of e-commerce, where delivery options extend beyond traditional home delivery to meet diverse needs. The Dominance of Home Delivery Seventy-six percent of American shoppers receive…

BOPIS vs. Same-Day Delivery: Meeting Customer Expectations in Retail Fulfillment
October 29, 2024 at 2:55 pm

In recent years, the retail landscape has undergone significant transformations, with buy online, pick up in-store (BOPIS) emerging as a popular fulfillment option. While the pandemic accelerated its adoption, retailers now face the challenge of balancing BOPIS with other methods of meeting customer expectations, like same-day delivery. According to a Capital One survey, 87 percent…

The Power of In-Store Fulfillment: Why it’s Time to Gain a Competitive Edge
October 21, 2024 at 6:05 pm

Last holiday season, I found myself in a familiar situation: scrambling to find a last-minute gift. I had my eye on a pair of boots for a family member, but it was the day before our gift exchange. Because I live far from a major city, large e-commerce retailers don’t have the proximity for next-day…

Retailers, Ready for the Holidays? Here’s What to Expect in 2024
September 17, 2024 at 12:27 pm

As the holiday season approaches, retailers must brace themselves for another year of shifting trends and heightened consumer expectations. The 2024 shopping period promises to be even more intense, with a continued focus on online convenience, seamless in-store experiences, and faster fulfillment services. Preparing for the inevitable surge starts with understanding the trends shaping the…

Holiday Forecasting Tips to Ensure Customers Get Products on Time
July 10, 2024 at 7:35 pm

As the holiday season approaches, brands shipping direct-to-consumer (DTC) or to retailers face the significant challenge of ensuring timely product delivery. The end goal, no matter your e-commerce omnichannel strategy, is to get products in customers' hands by the holiday gift-giving season. Proper forecasting and strategic planning are essential to meet customer expectations and capitalize…

Going the Extra Mile: How Optimizing Last Mile Delivery Puts Brands on the Road to Success
May 28, 2024 at 5:39 pm

Accelerated growth in e-commerce has led to an increased focus on optimizing last mile delivery, the final phase of the purchasing and delivery process, with an emphasis on speed, cost efficiency and sustainability. In a world where the effectiveness of a delivery process becomes a make-or-break situation for guaranteeing customer loyalty, brands are exploring both…

DoorDash Adds Lowe's as First Home Improvement Retail Partner
April 1, 2024 at 7:15 pm

DoorDash has entered the home improvement category with a new partnership with Lowe’s Companies. The delivery aggregator announced yesterday that it will offer on-demand delivery from more than 1,700 Lowes' stores nationwide. This partnership marks DoorDash’s first foray into the home improvement category and builds on the significant selection offerings on the platform, with more than 99…

Retail’s Great Balancing Act and Why Crowdsourcing is Key
March 14, 2024 at 11:59 am

Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer…

The Rise of 'Shoppertainment': Keeping Up With Viral Spikes This Peak Season
December 18, 2023 at 4:32 pm

Heralded as the latest phenomenon in e-commerce, "shoppertainment" — the convergence of shopping and entertainment — is making colossal waves within the retail industry. According to recent research from TikTok and the Boston Consulting Group (BCG), this growing trend is expected to present Asia-Pacific (APAC) brands alone with a trillion-dollar opportunity by 2025. While APAC…