Omnichannel

We’ve all been there — going online to see if a specific piece of merchandise is currently available at a particular retail store, before taking the time to drive to said store or calling the store directly. If the online site shows that a product isn't currently available at that store (or the store location…

An Ikea executive at the Mcommerce Summit: State of Mobile Commerce 2016 revealed that the retailer is testing a mobile program that generates QR codes for the products in customers’ carts to speed up checkout, part of an ongoing focus on in-store technology that makes shoppers’ lives easier. During the session, the executive emphasized how important…

Growers House, a family owned-and-operated hydroponics supply and indoor gardening center in Tucson, Ariz., was in the market for a retail management platform that would help it integrate data across its various business channels — retail store, e-commerce site, online marketplaces (Amazon.com, eBay), wholesale. Having to manage all of that data, from customer data to…

Join us on this educational webinar to hear how marketers are using digitally reactive direct mail as part of their market strategy.

In episode 34 of Total Retail Talks, Kristin Burrows, president and CEO of Boston-based Second Time Around, an upscale consignment retailer of high-end apparel and accessories for women, discusses the launch of the company's e-commerce site and the impact it will have for customers and the brand.

In episode 34 of Total Retail Talks, Kristin Burrows, president and CEO of Boston-based Second Time Around, an upscale consignment retailer of high-end apparel and accessories for women, discusses the launch of the company’s e-commerce site and the impact it will have for customers and the brand.

The verdict is in: 2016 is the year of the store reinvented. We’ve all seen the headlines and stories of how retailers of all sizes around the world are giving their brick-and-mortar shelves a makeover by melding the offline and online worlds. Target recently announced it will completely revamp its stores to attract more millennial…

CVS has invested in Curbside, a Silicon Valley startup that allows shoppers to order products online and pick up their orders from a local store without leaving their car. The drugstore chain and the startup have been working together since last year, when they launched a pilot test in three cities that now encompasses 350…

Amazon.com has been focusing attention on areas like media streaming, its faster delivery and pickup services, hardware, and enterprise via Amazon Web Services. But it’s also making an effort to reboot one of the more legacy parts of its business: fashion. TechCrunch has learned from multiple sources that the e-commerce giant has considered buying several startups…

Ikea is the homeware brand known for affordable price points via fast interior products as opposed to investments for the future. "Misconceptions" surrounding said items include the lack of longevity, prompting the company’s latest campaign, which addresses these issues in a tongue-in-cheek manner. When returning or exchanging a defective product, for the majority of companies it’s…