Omnichannel

Ikea Tests In-Store Mobile Checkout
May 9, 2016 at 10:29 am

An Ikea executive at the Mcommerce Summit: State of Mobile Commerce 2016 revealed that the retailer is testing a mobile program that generates QR codes for the products in customersโ€™ carts to speed up checkout, part of an ongoing focus on in-store technology that makes shoppersโ€™ lives easier. During the session, the executive emphasized how importantโ€ฆ

Growers House Plants Seeds for a Better Omnichannel Experience
May 5, 2016 at 12:48 pm

Growers House, a family owned-and-operated hydroponics supply and indoor gardening center in Tucson, Ariz., was in the market for a retail management platform that would help it integrate data across its various business channels โ€” retail store, e-commerce site, online marketplaces (Amazon.com, eBay), wholesale. Having to manage all of that data, from customer data toโ€ฆ

Second Time Around Goes Omnichannel
May 2, 2016 at 10:37 am

In episode 34 of Total Retail Talks, Kristin Burrows, president and CEO of Boston-based Second Time Around, an upscale consignment retailer of high-end apparel and accessories for women, discusses the launch of the company's e-commerce site and the impact it will have for customers and the brand.

Top 10 Best Practices for Omnichannel Retail Success
April 28, 2016 at 4:28 pm

In episode 34 of Total Retail Talks, Kristin Burrows, president and CEO of Boston-based Second Time Around, an upscale consignment retailer of high-end apparel and accessories for women, discusses the launch of the companyโ€™s e-commerce site and the impact it will have for customers and the brand.

Ratings and Reviews + Electronic Shelf Labels = A Match Made in Retail Store Heaven
April 28, 2016 at 11:09 am

The verdict is in: 2016 is the year of the store reinvented. Weโ€™ve all seen the headlines and stories of how retailers of all sizes around the world are giving their brick-and-mortar shelves a makeover by melding the offline and online worlds. Target recently announced it will completely revamp its stores to attract more millennialโ€ฆ

CVS Invests in Buy Online, Pick Up at Store
April 19, 2016 at 10:45 am

CVS has invested in Curbside, a Silicon Valley startup that allows shoppers to order products online and pick up their orders from a local store without leaving their car. The drugstore chain and the startup have been working together since last year, when they launched a pilot test in three cities that now encompasses 350โ€ฆ

Amazon Eyed Up Everlane, Le Tote and More for Fashion Acquisitions
April 15, 2016 at 9:13 am

Amazon.com has been focusing attention on areas like media streaming, its faster delivery and pickup services, hardware, and enterprise via Amazon Web Services. But itโ€™s also making an effort to reboot one of the more legacy parts of its business: fashion. TechCrunch has learned from multiple sources that the e-commerce giant has considered buying several startupsโ€ฆ

Ikeaโ€™s Virtually Indestructible Receipt Tackles โ€˜Misconceptionsโ€™ About its Product
April 12, 2016 at 10:35 am

Ikea is the homeware brand known for affordable price points via fast interior products as opposed to investments for the future. "Misconceptions" surrounding said items include the lack of longevity, prompting the companyโ€™s latest campaign, which addresses these issues in a tongue-in-cheek manner. When returning or exchanging a defective product, for the majority of companies itโ€™sโ€ฆ

Personalization: How Retailers Fulfill the Promise of the On-Demand Economy
April 8, 2016 at 10:09 am

Mobile technology has revolutionized retail by giving consumers tools to ensure immediate satisfaction through โ€œon-demandโ€ goods and services. For consumers, shopping online is convenient and useful โ€” if you know exactly what you want. However, for most purchases, consumers still overwhelmingly prefer to visit a store. Why? Because the promise of the on-demand economy, whichโ€ฆ