Omnichannel

Amazon.com has built a convenience store in downtown Seattle that deploys a gaggle of technologies similar to those used in self-driving cars to allow shoppers to come in, grab items and walk out without going through a register. The 1,800-square-foot store, officially dubbed “Amazon Go,” is the latest brick-and-mortar initiative from the e-commerce giant, which already…

Luxury accessories brand Rebecca Minkoff last week introduced a self-checkout system at its Manhattan flagship store that allows customers to buy anything in-store on their own without dealing with a sales associate. The system is a RFID security tag that attaches to all items in-store. When placed on a checkout table, the items appear on…

Retailers are more aware than ever of the power of rich, impactful digital experiences. More than 50 percent of in-store sales were influenced by digital channels in 2015, and that number will just continue to grow as customers expect fresh and interactive content. In a recent Demandware and L2 report, industry experts explored four strategies…

It doesn’t take a genius to know that the holiday season is the Super Bowl of retail. Retailers plan for months, evaluating the competition, sweating the details, and getting ready for kickoff — i.e., Thanksgiving weekend. And we know why: This year, total holiday sales are estimated to be about $630.5 billion. Generally, holiday sales…

While e-commerce is growing rapidly, the vast majority of retail revenue still comes from stores. And now that the holiday shopping season is here, retailers are bracing for the tidal wave of consumer demand and its impact on their supply chains. For specialty retailers such as Famous Footwear and GNC, pool distribution — in its contemporary…

This holiday season, the National Retail Federation (NRF) is expecting “retail sales in November and December (excluding autos, gas and restaurants) to increase 3.6 percent to $655.8 billion. Online sales are forecast to increase between 7 percent and 10 percent over last year to as much as $117 billion.” OrderDynamics tends to agree. Looking at the past two…

The right order management system can help brick-and-mortar retailers better compete against their online-only counterparts.

With Black Friday in two days, the holiday season fast approaching and e-commerce exploding around the globe, opportunities for small-to-medium businesses (SMBs) in the retail industry are skyrocketing — and the rules of the game are changing. Cloud-based e-commerce and enterprise resource planning (ERP) applications are lowering the barrier to entry, while mobile technology is…

Online mattress brand Casper has plans to open a fleet of physical stores, according to help wanted ads placed on its website. The two-year-old company has plans to sell its foam mattresses — which are currently delivered tightly folded in a box and inflate on their own when opened — in other stores, and to even…

In this interactive webinar, industry thought leaders will touch on best practices and last minute tricks to improve holiday sales.