Omnichannel
February 1, 2017 at 1:11 pm
Amazon.com’s logistics network just grew a little bit larger. The e-commerce giant announced it will open its own cargo hub in Northern Kentucky. Re/code reports the new facility plans to employ 2,000 people and will be the eventual home to 40 Amazon Prime Air planes. Sixteen planes are already in service. The move is in…
February 1, 2017 at 11:59 am
Hennes & Mauritz (H&M) announced this week it will be rolling back store openings and instead focusing on targeting local-market sales growth online and offline. While the retailer's ambitious goal of growing 10 percent to 15 percent more storefronts will be slowing down, the company will not. The fast-paced environment has helped H&M grow to…
February 1, 2017 at 10:32 am
Valentine’s Day has been recognized as a celebration of romance since the 17th century, and by the middle of the 18th century it was common for lovers, and even friends, to exchange notes proclaiming their feelings, as well as small tokens of affection. Today, Valentine’s Day is a multibillion dollar gifting event. Forbes reported more than $19.7…
January 31, 2017 at 11:44 am
Wal-Mart Stores Inc. announced today that it's ending its ShippingPass delivery subscription pilot and offering free two-day shipping on more than 2 million items without a membership program. The retailer is also lowering the minimum purchase required for free shipping to $35 from $50. Items shipped to stores have no minimum price threshold. Wal-Mart also offers same-day store…
January 30, 2017 at 11:09 am
In episode 75, Anthony Hoang, former chief information officer at Evereve, a contemporary retail brand that specializes in styling moms, discusses how the company is leveraging long-term evolution (LTE) Wi-Fi in its brick-and-mortar stores, and the impact that the technology is having on the shopping experience. Learn how Evereve is using technology to bridge online and…
January 30, 2017 at 9:19 am
The world is watching as Donald J. Trump officially takes the office of the President of the United States, wondering what’s in store for the next four years. If the recent cabinet confirmation hearings, last-minute actions from Obama and even tweets from Trump are any indication, it's going to be an unpredictable time. This is…
January 27, 2017 at 2:52 pm
2017 is a new chapter in the omnichannel customer experience, with tech advances reconnecting retail in ways that exceed expectations.
January 27, 2017 at 8:00 am
A recent Deloitte survey on consumer holiday shopping plans contained some interesting news for brick-and-mortar retailers. While online purchases continue to nibble away at in-person shopping margins, consumers are seeking the best of both worlds. In greater numbers, they’re visiting stores to check out products before purchasing online, or purchasing online and picking items up…
January 26, 2017 at 1:34 pm
Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. Use this list as a resource to learn more about these retail leaders, from what characterizes their leadership style to who they turn to for advice to what they would be doing with their lives if they had not gotten involved in the retail business. It’s an introspective look at some of the brightest minds in our industry.
January 25, 2017 at 6:03 pm
Over the years, we’ve seen technology advances change how consumers make purchasing decisions,
