Omnichannel

Lucky Brand, a retailer of jeans, casual wear and accessories, is adapting its operations to account for the omnichannel behaviors of its customers. This is a challenge not unique to Lucky Brand. Retailers are looking to make the purchase experience, and particularly order fulfillment, as easy for its customers as possible. That means the introduction…

In an interview yesterday at the Salesforce XChange conference in Las Vegas, Jason Pawlowski, senior director, DTC technology, Wolverine Worldwide, detailed the footwear manufacturer and retailer’s replatforming process on the Salesforce Commerce Cloud. In 2012, Wolverine Worldwide, already owners of footwear brands such as Merrell, Hush Puppies, Sebago and five other brands, entered into an…

For the second straight year, Total Retail has tracked the year-over-year net earnings for our Top 100 Fastest-Growing Retailers, and ranked them accordingly. Pair this earnings research with our ranking of the top 100 publicly traded retailers based on year-over-year net sales to get a more in-depth view into not only which retailers are growing sales,…

The article below is an excerpt from Total Retail’s inaugural "Top 100 Omnichannel Retailers" report. DSW, UGG, Urban Outfitters and Zumiez tied for the No. 1 ranking on the list.  Consumers have raised the bar when it comes to the seamless omnichannel experiences they expect from retailers and brands. In Total Retail's "Top 100 Omnichannel Retailers"…

When it comes to marketing technology, virtual reality (VR) and augmented reality (AR) are the talk of the town. The New York Times and IBM, for example, are teaming up to promote a new movie with their AR app, and this year sports fans could view Super Bowl LI highlights in VR. Big brands are…

Total Retail is excited to present its seventh annual ranking of the 100 fastest-growing publicly traded retailers. This year’s list, as in years past, is based on companies’ year-over-year net sales growth, comparing the 2016 fiscal year to the 2015 fiscal year.

Jerome Griffith took over as Lands’ End CEO in March, and for the first time in that position he addressed the company at its shareholders meeting last week. He told those in attendance he is “extremely excited” about Lands’ End’s future. “The elements of success are here," Griffith said. “The company [does] over $1 billion…

Dealerscope sat down with Handshake CMO Mike Elmgreen to talk about the “Retail Meltdown” and how the industry can turn itself around.

Brick-and-mortar retail brands face a host of challenges resulting in waves of store closures that make headlines almost quarterly. Marketing can often be a major contributing factor in most cases, and an overall determinant of success or failure. Take Payless ShoeSource, for instance. A number of business struggles, like significant debt load and poor retail…

Quietly and subtly, artificial intelligence (AI) powers have been changing the way we interact with many of the most popular systems today, from filtering the things that you see on your news feed to coming up with new solutions for customer acquisition and retention. In retail, AI is appearing more often than ever before. In…