Omnichannel

L.L.Bean Rebrands to Be More Digital
July 20, 2017 at 12:12 pm

L.L. Bean is stepping away from its traditional back-to-school catalog. Ad Age reports the Maine-based retailer is rolling out a new website with a digital push and three TV spots centered around its new "Be an Outsider" campaign. It's all part of an effort from the traditional catalog business to become more digital centric.  "The campaignโ€ฆ

Soccer Express Scores 25% Revenue Gain With Improved Customer Experience
July 13, 2017 at 9:21 am

Soccer Express is Canadaโ€™s largest distributor and retailer of soccer equipment and apparel. The company offers brands like Nike, Adidas and Puma to more than 150 soccer clubs across its four Canadian stores and e-commerce website. After experiencing 30 percent year-over-year growth rates, Soccer Express knew it needed to move away from its siloed, legacyโ€ฆ

Analytics: Brick-and-Mortar Retailersโ€™ Bridge Into the Digital World
July 11, 2017 at 9:44 am

Itโ€™s no secret that the number of people choosing to do their shopping online continues to grow. Convenience and competitive pricing keeps consumers coming back for more, especially to Amazon.com. Over 40 percent of all online sales in 2016 were transacted through Amazon, and its dominance in e-commerce continues to grow. Still, the lionโ€™s shareโ€ฆ

Reports of Retailโ€™s Death Are Greatly Exaggerated
June 27, 2017 at 11:29 am

I donโ€™t know about you, but Iโ€™m tiring of the seemingly daily headlines declaring the death of U.S retail. Yes, itโ€™s true many retailers are suffering from declining traffic and sales, burdensome store leases, and rising costs. However, the eternal optimist that I am, I tend to think that everything is cyclical and retail willโ€ฆ

Office Depot to โ€˜Take Care of Businessโ€™
June 26, 2017 at 12:22 pm

Office Depot announced today that it has launched a new advertising campaign using the โ€œTaking Care of Businessโ€ theme, which it first used in 2009. The campaign again centers around the song, โ€œTakinโ€™ Care of Business,โ€ which Office Depot said tested well in a survey of 2,000 shoppers that included small business owners, contract supplyโ€ฆ

Creating a Mobile Connection
June 20, 2017 at 11:45 am

Although e-commerce sales are growing at double-digit rates, the majority of retail sales still take place in stores. Savvy retailers know their physical stores can be a killer asset in todayโ€™s omnichannel world by providing a new realm that fuses online and offline shopping to court the most valuable type of consumer โ€” the omnichannelโ€ฆ

6 Tips to Take on Amazon
June 16, 2017 at 9:29 am

When it comes to e-commerce, it seems to be Amazon.com vs. everyone else. Amazonโ€™s dominance is well documented; it has more than 300 million active users who rely on the site for everything from everyday essentials to TVs. In addition to changing the shopping experience, Amazon has changed shopper expectations. Amazonโ€™s customers have come toโ€ฆ