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Omnichannel
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Amazon.com is dropping its first-ever printed holiday toy catalog to millions of customers starting this month, according to a report on CNBC. The catalog features 70 pages of cozily-clad kids surrounded by toys such as action figures, board games and Barbies, as well as high-end items such as Bose audio gear and PlayStations. The bookโฆ
It should come as no surprise to learn that apparel is the No. 1 product category in retail commerce. In 2018, revenue is projected to reach $103.66 billion, accounting for 19.77 percent of total e-commerce sales. That said, apparel shoppers are a very tactile group. They like to see and feel the clothing in person.โฆ
Total Retail discusses findings from Groceryshop, predictions on the growth of online grocery sales, delivery strategies, and more.
In a presentation yesterday at Groceryshop in Las Vegas, Rafeh Masood, chief digital officer at BJ's Wholesale Club, discussed how the membership-only warehouse club chain is organizing its business for a digital future. To close the session, Masood listed 10 ways that BJ's is making holiday shopping more convenient for its members. Updates to BJโs mobileโฆ
Michael Macintyre, vice president of e-commerce and omnichannel strategy at Indochino, delivered a keynote presentation at Total Retail Tech in September. In this clip from Macintyre's presentation, he discusses how the custom men's suit retailer is using digital marketing and an omnichannel strategy to drive customers to its brick-and-mortar stores. You can access Emmonsโ entireโฆ
Moodyโs Investor Services said Thursday that its outlook for the U.S. retail industry has turned positive for the first time since July 2015, with the strong economy giving 2018 a boost and acceleration expected in 2019. In the report, U.S. Retail: Going positive as investments start bearing fruit and economy boosts growth, Moodyโs said retailersโฆ
It seems that there are only two types of retailers today: those facing deep existential challenges and Amazon.com. This competitive landscape has caused many brick-and-mortar retailers to lose sight of the customer experience. A new horrible term called โAmazonizationโ (yes, it really has got two "z's" in it) has recently emerged. Aside from the ghastlyโฆ
BigCommerceโs 2018 Omnichannel Buying Report examines survey responses of nearly 3,000 digital consumers. It found that convenience, selection and data privacy are top of mind for digital shoppers. Furthermore, the report illustrates the global impact of Amazonโs marketplace, from which more than 80 percent of respondents have purchased in the past six months, as opposed to 65 percent who have purchased from a physical retail store.
Total Retail is excited to present its eighth annual ranking of the 100 fastest-growing publicly traded retailers. This yearโs list, as in years past, is based on companiesโ year-over-year net sales growth, comparing the 2017 fiscal year to the 2016 fiscal year. For the first time in the eight years that Total Retail has compliedโฆ
As the need to understand all channels of retail sales grows, data from location services adds more refinement and unique insight into physical shopper behavior. Linking online to offline customer actions, understanding the path (literally) to purchase, and being able to capture foot traffic to competitor locations are all becoming accessible. This will help retailers understand the full customer journey and invest accordingly.