Omnichannel
January 24, 2019 at 12:48 pm
How can brick-and-mortar retailers get more customers through their doors and contend with the competition ushered in by digital?
January 24, 2019 at 12:21 pm
By creating personal experiences and focusing on long-term loyalty, your business can appeal to both webroomers and showroomers.
January 23, 2019 at 12:44 pm
2018 was a whirlwind year for retailers across the globe. We saw e-commerce retail disruptors like Amazon.com continue to make headway into physical retail, while several other retailers such as Toys"R"Us shuttered their doors after decades of providing unique products to shoppers. What’s more, in the latter part of 2018, we continued to see retailers…
January 23, 2019 at 12:19 pm
With the rise of customer centricity, retailers now need to focus on optimizing the customer journey through personalization.
January 21, 2019 at 4:30 pm
2019 will be an exciting year for retail as the industry responds to corresponding shifts in advertising and marketing technology.
January 21, 2019 at 12:43 pm
Dollar Shave Club (DSC) announced that it will be introducing automated retail to increase the brand's physical footprint. As part of a pilot program, DSC will roll out vending machines featuring trial-sized versions of the brand's favorite products. The machines will be placed in high-traffic areas (e.g., airports, train stations, malls, stadiums) across the country. Nick Virginio,…
January 18, 2019 at 9:15 am
In this episode of Retail Right Now, Total Retail’s Joe Keenan presents six key takeaways from this week’s 2019 NRF Big Show.
January 15, 2019 at 2:18 pm
In an interview yesterday at the National Retail Federation's Big Show in New York City, Aaron Sanandres, co-founder and CEO of UNTUCKit, a men's apparel retailer, discussed how a new omnichannel platform is empowering the company's store associates with valuable customer data that they're using to better connect customers' online and offline shopping experiences.
January 15, 2019 at 12:47 pm
In a keynote presentation and interview at the National Retail Federation (NRF) Big Show in New York City, Target Corp. Chairman and CEO Brian Cornell detailed how the general merchandise retailer has followed a plan of reinvesting in the business, from people to technology to product, and the benefits it’s now realizing as a result.…
January 15, 2019 at 7:27 am
In last year's fourth quarter, the U.S. Postal Service proposed a 9 percent to 12 percent increase in shipping fees for all shippers (including FedEx, UPS, Amazon.com), which could impact retailers in a big way. Consumers expect free shipping, but it’s getting harder for retailers to offer. And it’s already tough enough to compete with…
