Omnichannel
February 11, 2019 at 12:53 pm
As the results come in for the 2018 holiday season, we can say that, by and large, things went reasonably well. According to Mastercard SpendingPulse, retail sales as a whole grew 5.1 percent, with online sales seeing gains of over 19 percent. However, the satisfaction wasn't equally distributed, especially for traditional retailers. A few, like…
February 11, 2019 at 12:32 pm
With the right tools, training and access to information, teams will be able to better assist shoppers and exceed their expectations.
February 8, 2019 at 3:09 pm
All of these omnichannel shopping behaviors require retailers to thoughtfully build out operations across online and offline channels.
February 7, 2019 at 2:05 pm
Gone are the days when retailers relied solely on their power play of the brick-and-mortar store to stay ahead of the game. Thanks to Amazon.com, e-commerce, and the rise of mobile technologies, shoppers have developed a (rightly) entitled attitude when it comes to their expectations, tipping the retail game forever in their favor. They want the products they want, and they want to dictate exactly how, when and where they want them. Shopgate conducted a survey that evaluated today’s retailers’ attitudes and interest toward emerging commerce trends across different retail channels. In this e-book, Shopgate covers the survey results and gives you five power plays for omnichannel retailers in 2019:
February 5, 2019 at 2:47 pm
While the traditional shopping experience is gone, a new era of retail has arrived, forcing businesses to look at digital solutions.
February 5, 2019 at 2:01 pm
By focusing on agile, technology-enabled supply chain, retailers can position themselves to meet customer demand across all channels.
February 4, 2019 at 11:00 am
Fulfilling both in-store and online orders for custom furniture within 30 days is challenging enough. Factor in a 1,500-product catalog and a worldwide sourcing network, and an agile supply chain becomes indispensable. For one major furniture retailer, a technology-enabled supply chain has been key for keeping up with today’s retail environment. Customers can shop in-store […]
February 1, 2019 at 10:56 am
Finlay London is an eyewear brand born with a desire to create frames which celebrate the individuality of its wearers, and has proven popular with a number of high-profile names, including Rihanna, Jenson Button and Jessica Alba. The brand first began selling its products via wholesale channels, before making the jump to direct-to-consumer (DTC). As one…
January 31, 2019 at 2:20 pm
From our work with companies across the retail spectrum — from U.K. grocery to U.S. apparel — we witness the ongoing transformations taking place. Here are our perspectives on what 2019 might have in store, and some key questions to ask when evaluating existing and new retail strategies. Social Commerce Boom Increased usage of Facebook,…
January 29, 2019 at 11:25 am
A.C. Moore Arts and Crafts, a specialty retailer of innovative craft products and materials, recently launched a completely restructured e-commerce website featuring expedited shipping throughout the U.S. and to more than 180 countries worldwide. The redesigned ACMoore.com offers consumers a new way to discover and shop the company's craft materials, stylish home decor, and children's toys and activities. Customers can now browse by department…
