Omnichannel

Rebecca Minkoff's CEO on How to Connect With Millennials
October 12, 2013

This past week, Uri Minkoff, co-founder of fashion apparel retailer Rebecca Minkoff, sat down with Refinery 29 Co-Founder and CEO Phillppe von Borries for a fireside chat at Fashion Digital NY. During the candid conversation, Minkoff shared what "growth hacking" is, how the brand connects with its millennial audience and what it's like working with his sibling.

Halston launches e-commerce site, plans new stores
October 11, 2013

New York โ€“ Halston is launching its digital flagship store in more than 80 countries today, including the U.S., and Canada. The vertical e-commerce site will feature Halston Heritage apparel and...

Amazon Launches a Luxury Beauty Store
October 11, 2013

Amazon.com unveiled a new section within its giant catalog on Thursday, a Luxury Beauty Store. There, shoppers can find products from 24 prestige brands, including Nars, Burberry and nail polish queen Deborah Lippman. The store carries luxury brands, but it doesn't look like luxury. It looks exactly like the rest of Amazon's product catalog, although thumbnail images are larger. Editorial content from Amazon's beauty editors and others from the brands themselves sweeten the deal.

Fossil Working to Bring Technology to In-Store Customers
October 10, 2013

Fossil hopes to beef up its in-store technology within the next two years, offering customers a number of ways to access, browse and purchase products. "It's really important for our target customers," said Andrew Hess, Fossil's vice president of IT, adding that the brand's target customers are typically well-connected shoppers in their 20s or early 30s. "We're trying to meet some of their expectations."

Omnichannel Personalization Sits at the Top of Retailersโ€™ Holiday Wish Lists
October 9, 2013

The holidays offer retailers a wealth of opportunities to cash in on strong online sales, but with consumers now conditioned to expect an even better holiday shopping experience year after year, their expectations will be running at an all-time high this season. Today's shoppers demand a buying experience that's highly engaging across all channels, be it in-store, online or on their mobile devices. Anything short of that could cost retailers critical holiday sales in an ultracompetitive environment.

Sephora Generates Store Traffic With Beauty Classes
October 7, 2013

Beauty retailer Sephora has launched Sephora University Beauty Classes, a new program designed to help beauty lovers of all ages and abilities master everything from building a skin care routine to creating the perfect smoky eye. Now available in more than 60 stores throughout the United States, these complimentary classes are the newest way in which Sephora is striving to further enhance the client experience.

Google Finds a Fashionable Champion in Diane von Furstenberg
October 7, 2013

Last Thursday, Diane von Furstenberg's studio in New York's Meatpacking district underwent a temporary transformation. Gone were the large pieces of furniture on the east-facing wall; in their place were cameras, studio lights and a half dozen production people, in addition to representatives from Google, the Council of Fashion Designers of America (CFDA), public relations firm KCD as well as von Furstenberg's own design company. The occasion? Von Furstenberg was hosting the first shoppable Google+ Hangout, one in a series to be held by CFDA designers.

Urban Outfitters Building a โ€˜Superiorโ€™ Shopping Village
October 4, 2013

There's a sense of alternate reality built in to each of URBN Inc.'s (owner of Urban Outfitters, Anthropologie, BDLHN and Terrain) stores. Now URBN is taking this experience to the next level by building a branded village where ladies (and men) can live its ethereal lifestyle and buy it, too. Our sister site Racked Philly reports that the company purchased 6.5 acres in Devon, Pa. (about 30 minutes outside the heart of Philadelphia as the Google Maps flies) onto which they plan to erect a Terrain garden center, an Anthropologie, a boutique hotel, a couple farm-to-table restaurants, and more.

Sherwin-Williams Releases Google Glass App
October 1, 2013

Sherwin-Williams is releasing a new consumer app for Google Glass, called ColorSnap Glass. Developed for Sherwin-Williams by digital marketing agency Resource, ColorSnapp Glass provides a digital layer of color samples customers can view using the Google Glass device. "We're committed to harnessing the latest in technology in order to create superior experiences for our customers," said Ellen Moreau, VP of

Video: Why Macyโ€™s May Be Missing Out
September 27, 2013

Women's apparel pricing at Macy's is such a turnoff to consumers that they'd rather shop for clothes at lower-priced department stores, recent data suggest. Nearly 40 percent of Macy's shoppers who go to the department store and buy home goods, for example, tend to make an extra trip to Kohl's to buy women's clothes, according to a recent report from Prosper Insights & Analytics. "Macy's has a lot of women's clothing shoppers. It's our No. 3 women's clothing store, but we do see this cross-shopping, which we call lost opportunity," said Pam Goodfellow, an analyst at Prosper.