Mobile Commerce

In episode 355 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Vijay Talwar, CEO of Wish.com, one of the world’s largest online marketplaces. Talwar discusses his professional background in retail (1:02), what excited him about joining Wish as chief executive (3:10), and his turnaround strategy to revitalize the business (5:12). He shares how Wish is…

The past two years have already, most likely, accelerated your investment in your app’s growth. In case you’re still on the fence, out of the estimated four hours that U.S. adults spend on their phones each day, 88 percent of that time happens within apps. Putting your app at the center of your omnichannel strategy…

Join Quantum Metric and Google Cloud as they highlight some of the biggest retail trends for the year in back-to-school shopping.

As a brand, it’s becoming increasingly crucial to be present on chat apps, as almost all consumers are consistently linked to their mobile device where they’re active on at least one of them. This includes SMS, WhatsApp, and (most popularly) Facebook Messenger. As such, businesses need to be ahead of this evolution. Before we know…

Consumers are counting on e-commerce to power them through a challenging holiday season. To avoid disappointing shoppers, retailers must eliminate glitches, boost transparency, and streamline functionality, especially on mobile. A recent survey of more than 1,600 U.S. consumers by FullStory reveals that shoppers are already experiencing the effects of supply chain problems and staff shortages…

Customers’ expectations for convenient experiences have never been higher. In fact, 76 percent of consumers say convenience is their top priority when selecting a retailer. Wait times are getting shorter and shorter, and consumers now expect ease and convenience in every brand interaction. When one in three customers say they would walk away from their…

Mobile commerce has become a critical component of any retailer's strategy. After all, U.S. consumers spent $52 billion on mobile devices during the last two months of 2020 alone. That’s a 55 percent increase over the same period in 2019. With that much money flowing through mobile apps, fraudsters have taken aim at them, making…

With vaccinated consumers returning to stores, retailers are looking to this summer and fall as a chance to regain momentum before the crucial holiday season. In June, the retail industry got a peek into what’s ahead with Amazon.com's Prime Day, the annual sales extravaganza put on by the U.S.’s largest e-commerce player with competition from…

Mobile has long been Americans' most popular and well-used screen, and that was cemented even more when we were all stuck at home for most of 2020 and early 2021. According to eMarketer, Americans spent over four-and-a-half hours daily on mobile last year. For retailers, the growth of mobile is a huge opportunity — and increasingly a…

Our expert speakers will address how retailers can effectively use individualized promotions as a tool to drive e-commerce sales.