Mobile Commerce

Connecting With Mobile Consumers Requires a Personalized Touch
March 16, 2018 at 10:49 am

In an era where consumers are forsaking the lines in stores for stores online, mobile apps have emerged as an important tool for retailers to engage with shoppers on a one-to-one-level. In fact, a recent SundaySky survey confirms the mobile preferences and behaviors of the modern shopper, with all 226 participants listing at least one…

2018 eTail West: Cloudy With a Chance of Mobile
March 9, 2018 at 11:21 am

Last year at eTail West, it was 85 degrees. Retailers and technology vendors that attended this year’s event were greeted with clouds and temperatures in the 50s, but we made the best of it by enjoying the outdoor parties huddled around fire pits with warm cocktails. As usual, eTail offered great content, fun events and…

3 Lessons Learned From Retail’s Most Successful Shopping Season in History
March 8, 2018 at 11:00 am

By now, you’ve heard of the resounding success of the 2017 retail holiday shopping season that shattered countless records. Black Friday and Cyber Monday generated more than $11.5 billion in revenue, while Cyber Monday became the largest online shopping day in U.S. history. To help guide retailers looking to replicate that prosperity in 2018, our…

Browsing, Buying or Both? An Analysis of Mobile Shopping Behavior Across Generations
March 6, 2018 at 9:41 am

Mobile technology’s advances allow us to shop anywhere at any time, including in-store. The way we research products, comparison shop and ultimately buy has all been transformed. However, it’s not enough to know that consumers are increasingly using mobile; it’s important to know how. Is it a popular choice for browsing, buying or both? In our…

Best Buy to Close All Mobile Phone Stores
March 1, 2018 at 2:21 pm

Best Buy is planning to close all of its roughly 250 smaller-format mobile phone stores by the end of May, according to a report in the a StarTribune. The stores, most of which are in shopping malls and much smaller than Best Buy’s big-box locations — have become less profitable for the company. Best Buy…

Mobile Shopping Behaviors: Browsing, Buying or Both?
February 19, 2018 at 2:48 pm

Oracle + Bronto surveyed thousands of consumers in the U.S. to see how they use mobile technology to interact with retailers. This report details how browsing, product research, comparison shopping and buying have all been transformed by mobile technology. In our report, you’ll learn who’s buying via mobile, how having children in the household affects mobile shopping, and which customers are most likely to use their phones while shopping in-store.

Chanel Partners With Farfetch on Digital Initiatives
February 19, 2018 at 1:03 pm

French luxury house Chanel has teamed up with global e-commerce platform Farfetch to develop digital initiatives, including a branded app to help create a personalized in-store experiences for Chanel shoppers, according to Reuters. Farfetch connects buyers to luxury fashion items from more 700 boutiques worldwide. Under the new deal, Chanel will not sell its products through…

Navigating Retail’s New Reality: Mobile Experience Matters
February 16, 2018 at 9:35 am

Since the beginning of brick-and-mortar retail, stores have strived to get their products into shoppers’ hands so they could get an in-person look and feel for their offerings. But now, if you walk into any retail location, odds are consumers’ hands are already full — with their mobile phones. Mobility is completely transforming the state…

Why You Need to Start Thinking About 2018 Holiday Now
February 13, 2018 at 10:00 am

During the 2017 holiday shopping season, retailers saw a 5.5 percent increase in sales from the previous year. Now that the holiday crush has come and gone, most executives are busy celebrating a huge jump over the prior year, and consumers are still dizzy from another whirlwind shopping season with delayed shipments and missing packages.…