Mobile Commerce
January 24, 2019 at 2:46 pm
Starbucks announced this week that it's expanding its delivery service, with plans to offer it at nearly one-quarter of its U.S. shops. The delivery service, Starbucks Delivers, powered by Uber Eats, is currently available in San Francisco, but will expand to stores in New York City, Boston, Washington, D.C., Chicago and Los Angeles in coming…
January 18, 2019 at 2:45 pm
With consumers shopping more on mobile, there’s opportunity for marketers who invest in the experience to increase their bottom line.
January 17, 2019 at 1:01 pm
Retail and e-commerce change rapidly based on consumers shifting behaviors. Merchants must find new ways to sell their products. Here are 10 trends that figure to impact the online retail industry in 2019 and beyond: 1. Changing Attitudes Towards Traditional Advertising The cost of advertising is increasing manufacturer's suggested retail price (MSRP) by an estimated…
January 14, 2019 at 8:08 am
In episode 178 of Total Retail Talks, Chris Brigham, director of omnichannel, and Michael Wheeler, omnichannel sales analyst, both of City Gear, discuss the urban footwear and apparel retailer's use of its mobile app to generate customer loyalty. In addition, Brigham and Wheeler share how City Gear's use of mobile push notifications has helped to drive…
January 9, 2019 at 11:29 am
How can retailers level the playing field and better reach customers at fractions of the cost of traditional advertising? Social media.
January 7, 2019 at 12:04 pm
The New Year is a perfect time to give your e-commerce site the refresh that it needs. With the holiday season behind us, it’s time to prep for the year ahead, and an important part of that is getting your website up-to-date. Not only do you likely need to update products or service offerings, but…
January 2, 2019 at 9:54 am
Ibotta, the starting point for rewarded shopping on mobile, recently released its 2018 Mobile Commerce Report. This first-ever resource from the popular shopping app highlights key trends on how and when consumers engage in mobile shopping as well as what smart retailers can do to strengthen their mobile commerce strategies to reach new audiences in the years ahead.
December 21, 2018 at 1:12 pm
As online retailers continue to put a dent into the profits of traditional brick-and-mortar stores, it’s important for them to understand that there are inherent weaknesses in what online retailers can offer when it comes to customer experience. The most obvious difference is that using online retail sites robs the customer of the ability to…
December 19, 2018 at 9:42 am
Perhaps no other industry has been impacted more by the rise of e-commerce, digitization and the disruptive power of mobile than retail. Studies from Nielsen, Deloitte and others have focused on the shift in the balance of power between retailers and consumers, but few have delved into how these disruptive forces are perceived by the retail…
December 14, 2018 at 2:21 pm
November retail sales were up 0.7 percent seasonally adjusted from October and increased 5 percent unadjusted year-over-year, completing the first half of the holiday shopping season with spending on track to easily meet the National Retail Federation’s forecast, NRF said today. The numbers exclude automobiles, gasoline stations and restaurants. NRF’s forecast predicts that holiday retail sales…
