Merchandising

How AI-First Search is Breaking the Rules of Merchandising
September 27, 2023 at 1:02 pm

The retail landscape is in a difficult place at the moment. Between economic stressors like high inflation rates, talent shortages and industry changes such as rapidly evolving customer expectations and surging demands, many retailers are scrambling to find a foothold in these uncertain times. They need to make every resource count. Merchandising teams are critical…

Fashion Merchandising’s Tech Toy Box
August 31, 2023 at 9:29 am

Today’s fashion merchandisers probably grew up watching Rachel Green climb the ranks of Bloomingdales and Ralph Lauren in the culture-defining show, "Friends." In the last few years, the character’s iconic pleated trousers and crop tops have made an undeniable comeback, which got us thinking — what would Rachel’s job look like if the show were on…

Old Navy Emphasizes Quality and Value With 1-Year 'Kid-Proof' Uniforms Guarantee
August 17, 2023 at 5:35 pm

Old Navy recently introduced a one-year “kid-proof” guarantee on uniform styles. All Old Navy uniform basics — such as polos, chinos and pleated skirts — are priced at $15 and under during the back-to-school season. The brand will also provide a full refund if products don’t stand up to the wear and tear of the school year.…

Lowe's Expands Partnership With Petco to 300 Stores
July 20, 2023 at 3:27 pm

Lowe's and Petco have announced the expansion of their pilot program that brings products, services and expertise — for both home and pets — into a one-stop shop, growing from 15 Lowe's stores to nearly 300 locations by year-end. Focusing on rural communities across the country, this expansion offers a new convenience to shoppers, providing access to…

Harnessing the Power of AI for Retail Merchandising
June 13, 2023 at 10:39 am

A retailer’s ability to create a seamless and relevant experience for their customers ultimately can be the difference between gaining loyalty or falling behind competitors. Today’s customers are looking for faster connections to the items they’re looking for and want personalization at every step along the way. This is why the pressure to nail online…

Nike to Re-Enter DSW Stores
June 12, 2023 at 5:21 pm

In a surprising reversal of its direct-to-consumer (DTC) focus, Nike will re-enter into a partnership to sell footwear at DSW stores. The footwear retailer’s parent company, Designer Brands Inc., announced the news last week in a call with analysts discussing first quarter earnings results. The deal will bring a variety of men’s, women’s and kids athletic footwear products to DSW and…

H&M Commits to 'Inclusion and Diversity by Design' With Extended Size Assortment
June 5, 2023 at 10:00 am

In episode 404 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Donna Dozier Gordon, head of inclusion and diversity for region Americas at H&M, a global fashion brand offering the latest styles and inspiration for all. During the wide-ranging interview, Dozier Gordon discusses her role at H&M (1:40), the retailer's expansion of its extended size assortment…

Target Pulls Some LGBTQ+ Products Following Customer Backlash
May 24, 2023 at 1:36 pm

Target is pulling some items from its Pride Collection off shelves following customer backlash, the company said Wednesday. Its LGBTQ+ products, launched at the beginning of May in acknowledgement of Pride Month in June, included more than 2,000 products, according to CNN. The items include clothing, accessories, mugs, shoes, books, pet accessories, and calendars. Target didn't…

Store Expansion, Private Labels Fuel Boot Barn's Sales Growth
May 17, 2023 at 4:28 pm

As part of its annual Fastest-Growing Retailers report, which ranks the top 50 U.S-based, publicly traded companies based on year-over-year (YoY) sales growth, Total Retail profiles the top retailers in the ranking. This year that included a profile of Boot Barn, which increased its YoY sales by nearly 67 percent in its 2022 fiscal year, good for…