Marketplaces

Etsy Identifies Culprit Behind its Payment Debacle
July 8, 2016 at 11:29 am

Etsy has identified Worldpay as the culprit behind its payment debacle. Payment delays and issues started last week, causing Etsy sellers to hold orders and make judgment calls on whether to take a risk and send orders to customers before their payments were processed. EcommerceBytes reports that Worldpay has since apologized to buyers and sellers…

The Reasons Behind Shop.com's Growth
July 5, 2016 at 11:32 am

Online marketplaces are growing in popularity with shoppers and, therefore, so too are the number of marketplaces available. Shop.com is just one of the beneficiaries of consumers’ increasing penchant for shopping online. The marketplace features over 40 million products across virtually all product categories, and services over 200 markets. In episode 42 of Total Retail…

Amazon Becoming a Major Fashion Player
June 27, 2016 at 10:51 am

Amazon.com is emerging as the nation's top online fashion retailer, according to a new report by 1010data Consumer Purchase Panel, a New York-based analytics platform and data provider. Amazon fashion sales from January to April of this year were up 70 percent compared with the same period in 2014, while total units sold were up…

4 Ways to Use Customer Data to Win the Amazon Game
June 27, 2016 at 10:22 am

With more and more brands selling their products on Amazon.com, there's increasing discussion about the pros and cons of doing so. Selling on Amazon makes sense because that’s where consumers are. However, listing on the marketplace can decrease the number of visitors to a brand's e-commerce site, where they're better able to convert traffic to sales. The…

Online Marketplaces: A New Path to Boosting Customer Loyalty and Trust
June 3, 2016 at 10:05 am

Let’s be honest, at the end of the day shoppers just want to find the products they want in the easiest, most convenient way possible. We know that there are shoppers that are loyal to their favorite retailers and brands, but years of industry research also tells us that most shoppers can be fickle and…

Gap Considering Selling on Amazon
May 18, 2016 at 10:22 am

Gap Inc. CEO Art Peck said the retailer would consider relying on third-party sellers such as Amazon.com to reach customers. “To not be considering Amazon and others would be — in my view — delusional,” Peck said at the company’s annual investor meeting Tuesday in San Francisco. “We are always considering all of the opportunities beyond…

President Carly Rosenberg on the Evolution of Bluefly
May 17, 2016 at 9:16 am

There’s been a lot going on lately at Bluefly, the online seller of women's, men's and children's apparel and accessories, home furnishings and décor and beauty items from both high-end niche as well as up-and-coming brands. Earlier this spring, for example, Bluefly unveiled a new look, including a site redesign, new logo, new branding, and…

Wal-Mart to Expand its Third-Party Online Marketplace
April 21, 2016 at 11:05 am

In a continuing effort to grow product assortment online, Wal-Mart announced last week that it has partnered with ChannelAdvisor to integrate its third-party marketplace with the cloud-based e-commerce solutions provider. The news was announced at the ChannelAdvisor Catalyst Americas conference in Las Vegas. The partnership will enable Wal-Mart to increase the number of retailers and…

Marketplace to Be Focal Point for Newegg
April 14, 2016 at 1:33 pm

In a strategy shift for Newegg, a B-to-C and B-to-B online retailer of computer hardware and software, the company will be making its Marketplace site its primary focus. Launched in 2011, Newegg Marketplace now is being counted to be the growth engine for Newegg. Why the shift for Newegg from being primarily a first-party seller…