Marketplaces

Amazon Sends Email in Chinese to Suspended Sellers
August 30, 2016 at 10:45 am

The massive growth of Chinese sellers on Amazon.com's marketplace has caused all sorts of problems with U.S. merchants, who see counterfeits and manipulative tactics creeping into their listings. Sometimes things just turn weird. Last week, Amazon sent emails to a number of U.S. sellers, whose accounts were suspended for one reason or another, telling them they…

Amazon Courts More Women Sellers
August 18, 2016 at 12:27 pm

Amazon.com is making an effort to woo more women entrepreneurs to its online marketplace, which attracts 300 million shoppers from 185 countries, by emphasizing the company’s global reach and tools for efficiently building a budding business. The company made its appeal Tuesday at its first Women’s Entrepreneur Conference, which drew 300 e-commerce merchants to Amazon’s global…

What You Missed at TRV 2016: A Tweet Roundup
August 4, 2016 at 10:55 am

Last month, Total Retail presented its annual Total Retail Virtual Conference & Expo (TRV), a virtual event for retailers that combined educational content and networking opportunities. It was a day-long conference that brought the latest retail trends, ideas and technologies right to your computer — for FREE. (If you missed the live date, don't worry. You can access all…

Amazon Sellers Told to Migrate to New Platform
July 27, 2016 at 11:34 am

Amazon.com sellers (both Individual and Pro) listen up: You have until Aug. 28 to migrate over to the new SOA platform or Amazon will do it for you. In a letter sent to sellers on July 26, Amazon explains that sellers’ products will remain buyable and all ratings, reviews, feedback, listings, inventory, existing disbursement options,…

Use Customer Data to Succeed When Amazon Enters Your Marketplace
July 12, 2016 at 7:47 am

Retail giant Amazon.com recently expanded its new Handmade marketplace, similar to Etsy, where artisans can sell handcrafted goods. Considering Amazon’s scale and widespread consumer audience, other online marketplaces have reason to be concerned. With its one-hour delivery rolling out across the U.S. and rumors of its own delivery service emerging, Amazon has perfected supply chain logistics. Unlike many companies, it…

Etsy Identifies Culprit Behind its Payment Debacle
July 8, 2016 at 11:29 am

Etsy has identified Worldpay as the culprit behind its payment debacle. Payment delays and issues started last week, causing Etsy sellers to hold orders and make judgment calls on whether to take a risk and send orders to customers before their payments were processed. EcommerceBytes reports that Worldpay has since apologized to buyers and sellers…

The Reasons Behind Shop.com's Growth
July 5, 2016 at 11:32 am

Online marketplaces are growing in popularity with shoppers and, therefore, so too are the number of marketplaces available. Shop.com is just one of the beneficiaries of consumers’ increasing penchant for shopping online. The marketplace features over 40 million products across virtually all product categories, and services over 200 markets. In episode 42 of Total Retail…

Amazon Becoming a Major Fashion Player
June 27, 2016 at 10:51 am

Amazon.com is emerging as the nation's top online fashion retailer, according to a new report by 1010data Consumer Purchase Panel, a New York-based analytics platform and data provider. Amazon fashion sales from January to April of this year were up 70 percent compared with the same period in 2014, while total units sold were up…

4 Ways to Use Customer Data to Win the Amazon Game
June 27, 2016 at 10:22 am

With more and more brands selling their products on Amazon.com, there's increasing discussion about the pros and cons of doing so. Selling on Amazon makes sense because that’s where consumers are. However, listing on the marketplace can decrease the number of visitors to a brand's e-commerce site, where they're better able to convert traffic to sales. The…