Marketplaces

Amazon Expected to Continue to Crush Walmart and Target This Holiday Season
December 13, 2018 at 10:17 am

Amazon.com has become synonymous with online shopping. Just as “google it” or “I need a Band-Aid” have become colloquialisms, so has “order it on Amazon.” I work with dozens of millennials and have a 5- and 7-year-old at home, and whenever they need something, their first response is “get it on Amazon.” The “culture of…

Amazon Fires Workers in Seller Scam Crackdown
December 11, 2018 at 12:33 pm

Amazon.com reportedly fired workers in the U.S. and India for allegedly giving internal data to independent sellers linked to scams. Following an investigation into suspected bribes, the e-commerce giant took action against disreputable sellers by limiting access to data and deleting thousands of suspicious reviews, The Wall Street Journal reported Monday. Part of the probe is centered…

Top 100 Fastest-Growing Retailers: #51 eBay
November 13, 2018 at 2:27 pm

Continuing our coverage of Total Retail's recently released Top 100 Fastest-Growing Retailers report, which ranks publicly traded retailers on year-over-year net sales growth, we will be highlighting select companies on this year's list. We want to provide you with some reasons why these retailers were able to grow sales (and in many cases net earnings) in…

Alibaba Breaks Singles Day Record With Sales Topping $30B
November 12, 2018 at 3:49 pm

Alibaba's 10th annual Singles Day generated $30.8 billion in sales, a 27 percent increase over last year and a record for the day. During Singles Day, which is also called the Double 11 shopping festival because it falls on Nov. 11, Alibaba offered discounts across its e-commerce sites such as Tmall. According to Alibaba, sales hit $1 billion after…

How Brands Can Thrive in an Era of Amazon
November 9, 2018 at 10:32 am

To win and thrive in an era of Amazon, retailers need to master three core areas: zero-based budgeting; customer care; and advertising.

3 Strategies to Disrupt a Traditional Industry
October 26, 2018 at 2:37 pm

It’s no secret that the retail industry is moving away from the traditional landscape of the past. Disruptive technologies like mobile commerce, artificial intelligence, and the Internet of Things continue to sweep the industry. Many traditional retailers have struggled in light of this digital shift, but others have pivoted and come out on top. How…

eBay Sues Amazon, Accusing it of Poaching Sellers
October 19, 2018 at 11:17 am

eBay filed a lawsuit against Amazon.com on Wednesday alleging it fraudulently poached its high-value sellers by infiltrating an internal messaging system called M2M. In the filing, eBay says its rival is "unwilling to fairly compete for third-party seller business." Amazon declined to comment on the lawsuit. eBay says the Amazon "scheme" violated its user agreement policies and…