Marketing

5 Challenges Facing Retail Media 
March 27, 2024 at 9:04 am

Only 41 percent of retailers find the current process for selling and buying retail media efficient. This insight has prompted discussions on how to continue its development, what’s working well, and where the major pain points exist. To succeed, retailers must address five critical challenges halting progress on retail media’s potential: 1. Internal Politics and…

ThirdLove's Co-Founder Shares the Brand's Customer Acquisition and Retention Approach
March 25, 2024 at 4:36 pm

In episode 445 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Spector, co-founder and chairman of ThirdLove, a women's intimates and lifestyle brand. Listen in as Spector shares the genesis of the company (0:45), his professional background prior to co-founding the company (4:20), his current role at the business (6:10), and how ThirdLove approaches…

Retail Leaders Weigh in on the FTC’s Proposed Updates to the Green Guides
March 25, 2024 at 8:19 am

The Federal Trade Commission (“FTC”) is set to release an updated version of its Guides for the Use of Environmental Marketing Claims this year. These “Green Guides” — which haven't been updated in over a decade — do not have the force of law but provide marketers with guidance on how to make properly substantiated…

Tailor Brand Actions to 4 Shopper Types to Drive Purchases
March 21, 2024 at 11:38 am

When making key decisions about brand positioning and activation opportunities, brand leaders must pay close attention to the factors that influence audience buying behaviors. Brand leaders must leverage shopper mindsets to create powerful brand strategies, from messaging to channel strategy. In a Gartner survey, over 2,000 U.S. consumers were asked about traits that described the…

How Celebrus Enables 'The Lifeblood of a Business': Accurate Digital Reporting
March 6, 2024 at 6:08 pm

In episode 40 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Maigari Jinkiri, vice president of business development at Celebrus, a customer data and fraud prevention solution. Listen in as Jinkiri provides an overview of the business and how it works with retailers (0:45), his professional background that led him to recently join Celebrus…

Cross-Channel Marketing for Retailers: What’s Working and What’s Not
March 6, 2024 at 10:12 am

Cross-channel marketing should attract new customers and deepen relationships with the ones you already have. As a marketer in the retail industry, your cross-channel marketing campaigns should create a cohesive, consistent customer experience that feels relevant and seamless. The question is, do you have the right technology and tools to achieve that? MoEngage surveyed more…

Step Into the Future of Retail Media: Key Tenets to Scaling a Creative Workflow
March 5, 2024 at 10:28 am

Want to build your own retail media empire? Or at least figure out a way to manage your advertisers seamlessly to keep your stress low and your ability to scale high? Retail media is growing fast. To make the most of that momentum, your advertisers have specific, evolving expectations about what working with you will…

How Anthropologie is Marketing to the Next Generation of Consumers
March 4, 2024 at 4:39 pm

In episode 442 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Elizabeth Preis, global chief marketing officer at Anthropologie, a unique, full-style lifestyle brand in the URBN brands portfolio. Listen in as Preis discusses the evolution of Anthropologie's marketing approach over the past few years (0:55), customer overlap between the brand's physical and digital channels…

Why Kurt Geiger Scrapped its In-House Marketing Solution for Wunderkind’s Guaranteed Outcomes
February 27, 2024 at 1:33 pm

After nearly a decade of reliance by marketers, traditional retargeting tactics like third-party cookies are going away. But when one door closes, another opens. Marketers interested in better understanding customer needs and preferences in order to provide more personalized and compelling offers are turning to identity solutions as not just a replacement for third-party cookies,…