Marketing

Retail Media: Mistakes and Misconceptions (and How to Avoid Them)
April 27, 2023 at 11:38 am

If it seems like retail media is at the top of every retailerโ€™s tech wish list recently, itโ€™s because it is โ€ฆ or at least it should be. As advertising trends shift from in-store to digital, and customers rely more on their smartphones to inform their purchasing decisions, retailers need to focus on tools andโ€ฆ

How to Build Trust in Your Retail Media Efforts
April 27, 2023 at 11:22 am

Winning at retail is more important than ever today. With an expected one in four media dollars being spent in retail media by 2026, building a thriving sales practice is critical. Sales can no longer be solely about selling tactics or product capabilities; instead, it must center around building trust and educating potential brand advertisersโ€ฆ

An Increase in Online Purchasing Means Focusing on Customer Service
April 26, 2023 at 12:15 pm

E-commerce is gradually becoming the preferred shopping medium for consumers. In 2023, nearly 21 percent of purchases are expected to happen online, amounting to more than $6.3 billion in total spending. Todayโ€™s shoppers can do almost anything on a computer or mobile device: collaborate with co-workers, buy groceries, and even purchase a new car. Asโ€ฆ

3 Strategies to Build Better Brand Experiences Into Your Marketing Initiatives
April 12, 2023 at 8:57 am

Volatility. Itโ€™s been the only constant in brand-consumer relationships since the start of the pandemic. Yet, despite shifting loyalties and evolving shopping behaviors, consumers still want to buy. Their eagerness offers exciting opportunities for beauty and self-care retailers that deliver exceptional brand experiences and connect with customers on deeper levels. Brand experiences are fundamental facetsโ€ฆ

Youโ€™ve Built a Retail Media Network ... Now What?
April 10, 2023 at 12:15 pm

When launching or trying to scale their media networks, retailers often neglect to build strategic marketing and communication plans to drive sales and growth. As a result, they're losing opportunities to attract more brands, rise as a thought leader, and scale as a network. A marketing communications team (or agency) plays an essential part inโ€ฆ

Thereโ€™s More to Retail Media Than You Think
April 3, 2023 at 12:29 pm

The digital ad industry loves to talk about retail media, and it should. It delivers for commerce platforms (i.e., retailers, marketplaces) and advertisers, while ticking all the right boxes in terms of identity, attribution and privacy-safe signal. For commerce platforms, itโ€™s high-margin revenue that can even be accretive to GMV and a positive user experience.โ€ฆ

Tapestry's CEO Discusses Marketing, Store Ops and More
March 30, 2023 at 9:10 pm

During a keynote session earlier this week at Shoptalk in Las Vegas, Joanne Crevoiserat, CEO of Tapestry, parent of brands Coach, Kate Spade, and Stuart Weitzman, detailed the organization's strategy for strengthening its brands and winning over customers in a shifting retail landscape. Here are some highlights from Crevoiserat's interview with Sara Eisen, journalist at CNBC. On Marketingโ€ฆ

The Fresh Market Uses Shoppable Video to Engage E-Commerce 'Superusers'
March 20, 2023 at 6:48 pm

In episode 393 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Miller, chief marketing officer of The Fresh Market, a specialty grocery retailer based in North Carolina. Listen as Miller discusses the business' vision to become one of America's most-loved brands (0:50), his professional background in marketing (2:18), and The Fresh Market's launch of theโ€ฆ