Management

Under Armour Co-Founder, Kip Fulks, Takes Sabbatical
October 25, 2017 at 2:26 pm

Kip Fulks, co-founder of Under Armour, is taking a sabbatical, the company announced earlier this week. Fulks is exercising a benefit available to all Under Armour employees with 10 or more years of service, said the company. The Baltimore Sun reports Fulks’ departure is coming at a critical period of transition for Under Armour, which…

Lord & Taylor Flagship Store Sold for $850M
October 25, 2017 at 12:53 pm

Hudson’s Bay Co. (HBC) said yesterday that it's selling its Lord & Taylor flagship store on Fifth Avenue in New York City for $850 million to WeWork Companies, a provider of shared workspace, community and services for entrepreneurs, freelancers, startups and small businesses. HBC is getting an equity investment of $500 million from Rhone Capital,…

Retailer Digital Disruption: Why an Organizational Shift is Needed Now, Part 2
October 25, 2017 at 10:48 am

 Part one of this series, Retailer Digital Disruption: Why an Organizational Shift is Needed Now, was featured in Total Retail's Fall print issue. Below is part two. As difficult as it can be, traditional retailers must re-architect their organizations through the lens of their customer’s complete user experience, embracing a seamless cross-channel point of view…

Want to WOW Your Customers? WOW Your Employees First
October 25, 2017 at 10:36 am

How inspired are your employees every day? Are they excited to serve each other and your customers, and nimble and ready to deal with the curve balls business undoubtedly will provide that day? Or are they not enthused about their work, their peers or their customers? More interested in their smartphones than in engaging with…

Hudson's Bay CEO Gerald Storch Leaving the Company
October 23, 2017 at 10:54 am

Gerald Storch, CEO of Hudson’s Bay Co. (HBC), is stepping down from his role, HBC announced after the close of stock markets on Friday. Storch will depart effective Nov. 1, and return to his firm,  Storch Advisors, HBC said in a press release. It didn't give further details on…

Stitch Fix Files for IPO
October 20, 2017 at 12:32 pm

Stitch Fix, the online personalized styling service, announced yesterday that it has filed for an initial public offering (IPO). While the company didn't state how much it expects to raise, sources familiar with the situation said the retailer anticipates it will be valued at roughly $3 billion to $4 billion. An IPO filing had been…

Amazon Moving Into Macy's Flagship Store in Seattle
October 19, 2017 at 11:06 am

Ironically, it was announced this week that e-commerce giant, Amazon.com, will be taking over the top six floors of the Macy's building in downtown Seattle. The Seattle Times reports the lease, confirmed by an Amazon spokesman, is the latest sign of expansion in the company’s hometown. News of the lease and further expansion comes a…

Confessions of a CDO: Not All Retail CDOs Are Set Up for Success
October 18, 2017 at 4:51 pm

Retailers are going through major transformation to remain competitive and drive loyalty within their customer base. Digital business has caused many to struggle with customer experience, especially when it comes to providing that personal touch many retailers have developed over the years. However, with more data resources available than ever before, retailers are finding that…

Moroccanoil Names JuE Wong New CEO
October 18, 2017 at 2:30 pm

Moroccanoil has announced former Elizabeth Arden President JuE Wong as its new chief executive, effective immediately. Wong will be responsible for leading continued expansion in high-growth channels, such as travel retail and e-commerce, which will pave the way for an increasingly diverse omnichannel consumer experiences, the company says. Moroccanoil hopes that Wong’s global business expertise will…