In episode 145 of Total Retail Talks, Total Retail's Editor-in-Chief Melissa Campanelli interviews Sharon Leite, managing director, North America, Godiva Chocolatier. LIsten in as Leite discusses her career path, leadership style and what's next for Godiva, all recorded live at this year's Total Retail Roundtable in New York City.
Management
The yellow price tag isn’t going away, but it’s no longer front and center in an updated logo Best Buy revealed this week. The first refresh of the logo in nearly three decades is part of a new marketing strategy as the electronics chain increasingly focuses not just on products and prices, but also the value…
Walmart Inc. announced yesterday that it has signed a definitive agreement to become the largest shareholder in Flipkart Group, an e-commerce company headquartered in Bengaluru, India that's a leader in electronics, large appliances, mobile, and fashion and apparel. Walmart will buy an initial stake of roughly 77 percent in the company for $16 billion, while…
One of the fastest-growing sectors of the sharing economy is anticipated to be “rental retail.” Rental retail is any store, online or brick-and-mortar, that offers items for both sale and rent. Although widespread adoption of sharing behaviors may appear to threaten traditional buying behaviors, this trend actually represents tremendous opportunity for both traditional and online retailers that make rental part of their business models. To enable this evolution, best practices and intuitive new rental management tools will help retailers easily capture unrealized growth by simply renting out the goods that they're already in the business of selling.
A sweeping investigation into workplace behavior at Nike has resulted in the departure of four more top-level executives, raising to 10 the number of senior managers to leave the company. Nike continues to overhaul its upper ranks amid widespread allegations of harassment and discrimination against female employees. Together, the departing executives oversee some of the most…
The ShopKeep Small Business Pulse is a report designed for sharing valuable insights, sentiments and challenges today's small business owners face. The report highlights responses from ShopKeep customers on a variety of topics, including business challenges, the adoption of new technology, and business goals. The data is sourced from 1,794 small and independent business owners across the U.S. and Canada with at least one brick-and-mortar store location in February 2018.
From the dawn of retailing time, brands have striven to achieve one mammoth goal: to encourage wholesalers to sell their products. Before the internet, the strategy worked wonders. Moving merchandise via Macy's? You were golden. The big-box retailer did all the marketing to loyal patrons, and brands reaped the benefits. Alas, this wholesale landscape is…
While in New York City recently, I had the opportunity to interview Martin Gilliard, chief information officer, senior executive vice president at Barneys New York. I'm excited to share his fresh perspective on retail and the ever-evolving role of CIOs, which is informed by his expertise in technology and other diverse studies. Holly Vander Wall:…
Walmart is testing a new dress code that gives employees more freedom in what they can wear on the job. Under the pilot program, which has been rolled out to fewer than 100 stores, workers can wear solid color blue jeans instead of khaki-colored or black denim pants. They also can wear a solid-color shirt of…
Discount apparel brand Old Navy will add 60 more stores across the U.S. this year, pushing its total to more than 1,000 locations. Gap Inc., which owns Old Navy as well as the flagship Gap banner, Banana Republic and Athleta, currently operates more than 3,500 stores globally. Meanwhile, Gap Inc. is trimming back its fleet…