Management
November 5, 2018 at 1:34 pm
In episode 170 of Total Retail Talks, Melissa Campanelli, editor-in-chief of Total Retail, interviews Oisin Hanrahan, co-founder and CEO of Handy, a platform for connecting individuals looking for household services with top-quality, pre-screened independent service professionals. Listen in as they discuss the importance of retail partnerships, recorded live at this year's Shop.org conference in Las…
November 1, 2018 at 11:29 am
In a clip from Total Retail Tech, Steve Dennis discusses why retailers without a luxury focus or value-oriented strategy are failing.
October 26, 2018 at 2:30 pm
Patagonia is taking a political stand. The outdoor goods and apparel store threw its weight behind two Democratic candidates: Jacky Rosen, who is running for Senate in Nevada, and Senator Jon Tester who is running for re-election in Montana. It's the first time Patagonia has made political endorsements. In a statement on Friday, the company…
October 26, 2018 at 10:56 am
Studies show that the retail industry is suffering from substantially lower levels of employee engagement. Defined by Forbes as “the emotional commitment the employee has to the organization and its goals,” employee engagement is a serious business issue that impacts the bottom line. Growing evidence worldwide reveals how lower worker engagement affects overall company success, suggesting that engagement must be escalated to a board-level issue for retailers. The impact on profitability, productivity, employee retention and work culture is just too profound.
October 25, 2018 at 4:07 pm
It seems that there are only two types of retailers today: those facing deep existential challenges and Amazon.com. This competitive landscape has caused many brick-and-mortar retailers to lose sight of the customer experience. A new horrible term called “Amazonization” (yes, it really has got two "z's" in it) has recently emerged. Aside from the ghastly…
October 23, 2018 at 1:47 pm
Total Retail is excited to present its eighth annual ranking of the 100 fastest-growing publicly traded retailers. This year’s list, as in years past, is based on companies’ year-over-year net sales growth, comparing the 2017 fiscal year to the 2016 fiscal year. For the first time in the eight years that Total Retail has complied…
October 19, 2018 at 9:03 am
In today’s Retail Right Now, Total Retail’s Caitlin Sullivan and Joe Keenan dive into the issues that led to Sears’ bankruptcy filing.
October 15, 2018 at 9:36 am
Sears Holdings filed for bankruptcy protection early Monday after years of staying afloat through financial maneuvering and relying on billions of CEO Eddie Lampert's own money. Lampert, who has served as CEO for the past five years, will step down from that post, effective immediately, but remain chairman. As part of the bankruptcy, Sears will shutter…
October 11, 2018 at 1:53 pm
DSW Inc. announced on Wednesday that it has acquired the operations of Camuto Group, a footwear and accessory designer and developer responsible for the Vince Camuto brand and the footwear licenses for Jessica Simpson and Lucky Brand. In addition, DSW is teaming with brand development, marketing and entertainment company Authentic Brands Group (ABG) to acquire several intellectual…
October 10, 2018 at 12:07 pm
Starbucks announced earlier this week new childcare benefits for employees, offering 10 subsidized backup care days for children or adults. This latest news comes on the heels of Starbucks decision to offer its workers an expansive new set of benefits in January. At the time, the coffee chain said that it was giving all baristas sick leave…
