Management
May 10, 2019 at 2:14 pm
Sears unveiled a new logo earlier this month on its social media channels, and it's generating mixed reviews from consumers. In addition to the logo, Sears debuted a new slogan as well: "making moments matter." The new slogan was featured in a video the company published on Facebook in late April. Sears said the new logo was…
May 9, 2019 at 9:56 am
Imagine it’s Friday: You’re listening to the newest hits on Spotify while wrapping up a project for the new gig you found on Upwork. You have a dreamy apartment booked via Airbnb for the weekend, and the Uber that will take you there is just around the corner. Rent the Runway has personalized your look…
May 8, 2019 at 2:23 pm
Walmart announced this week that it's planning to open up dozens more in-store veterinary clinics as well as launch its first online pet pharmacy, hoping to lure more U.S. pet owners who are spending billions of dollars each year. Walmart currently operates 21 veterinary clinics in its stores across six states, but over the next…
May 6, 2019 at 12:38 pm
Hudson's Bay Company (HBC) announced today that it's pursuing strategic alternatives for Lord & Taylor, including a possible sale or merger, as part of its strategy to focus on its best opportunities. “This review of strategic alternatives for Lord & Taylor is another example of how we're exploring options to position HBC for long-term success,” said Helena…
May 2, 2019 at 2:37 pm
David Jaffe has retired from his role as CEO and chairman of the board of Ascena Retail Group, though he remains on the board, the company announced. Gary Muto, who until Wednesday was president and CEO of Ascena Brands, will replace Jaffe and join the board. Ascena Retail Group sells apparel and accessories for women…
April 26, 2019 at 9:31 am
We've written in the past about relationships between baby boomers and millennials and how they can productively co-exist or, better yet, jointly thrive in the workplace. Building on this premise, in this article we offer some thoughts about how and why baby boomers increasingly reinvent themselves later in life, as well as the challenges that…
April 22, 2019 at 3:04 pm
Bed Bath & Beyond today announced that in response to shareholder feedback it will transform its current board of directors. The board will now comprise 10 directors (as opposed to 12), nine of whom are independent and six of whom are women. Five current independent directors will step down.The transformed board will reflect significant diversity across…
April 19, 2019 at 12:36 pm
As retailers negotiate bankruptcies, competitors creeping into their margins, changing consumer behavior, and the prospect of a widely anticipated economic downturn, the imperative for survival has never been more keenly felt. The majority of retailers are stuck in survival mode. Of the 300 retail executives who assessed their organization’s overall health in BDO’s 2019 Retail…
April 19, 2019 at 12:20 pm
The customer experience (CX) doesn’t start when the customer arrives. Internal processes, methods and data are the building blocks — and perhaps the limiters — on the quality of every customer experience. To deliver experiences that will win customers back time and time again, brands are digging deeper than polished scripts, perfected web pages and…
April 18, 2019 at 3:12 pm
The North Face said this week that it will close its global headquarters and its 113 stores in the U.S. and Canada on Earth Day, April 22. The action is part of a campaign to make Earth Day an officially recognized holiday. The VF Corp.-owned brand said closing its doors on Earth Day will provide its employees ample opportunity…
