Management

Amidst frightening statistics, unprecedented restrictions on personal freedoms and global uncertainty, it’s tough to be positive right now. However, I take comfort in the fact that the COVID-19 pandemic has brought about a resilience and compassion in many of us that I didn’t know was there. In addition to the life-saving work carried out by…

As the coronavirus pandemic continues to present challenges for retailers and brands, we thought it would be helpful to hear from an industry expert. Editor-in-Chief Joe Keenan recently interviewed Sucharita Kodali, vice president and principal analyst at Forrester Research, to learn more about recent research that Forrester conducted into the state of the retail industry amid…

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses and the communities in which they operate. Total Retail Report's daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry. Walmart…

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Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses and the communities in which they operate. In addition to the sobering news of store closures and employee layoffs and furloughs, there are hundreds if not thousands of…

In this video, Editor-in-Chief Joe Keenan interviews Adam Saraceno, chief marketing officer at Peak Design, a retailer of high-quality travel and photography bags and photography equipment. Saraceno discusses how Peak Design is adapting to the economic downturn brought on by the COVID-19 outbreak, the brand's communication strategy with customers in a time of crisis, and how…

A question on a lot of managers' minds right now as we learn to navigate the COVID-19 crisis is, "How can I productively meet with my teams?" Elise Keith, founder and CEO of Lucid Meetings, gave us four tips that can be used for all meetings, whether they take place virtually or in-person. These tips are relevant…

Retailers are most likely currently spending on technology that helps them track inventory and fulfill orders across multiple channels, especially as consumers engage with brands across a variety of touchpoints, and often in a single purchase journey. This was a key finding from Total Retail’s 2020 Retail Technology Report, which was produced in conjunction with Orckestra…

Total Retail is continuing its daily coverage of how retailers and brands are responding to the COVID-19 crisis and the impact it is having on their businesses. Here's the latest: Retailers are continuing to lay off and furlough workers due to the coronavirus uncertainty. Macy's announced this morning that the majority of employees for the Macy’s,…

Total Retail is continuing its daily coverage of how retailers and brands are responding to the coronavirus global pandemic. As retailers try to figure out how to navigate these uncertain times, it's helpful to look at the ways others in our community are responding. Below are examples of retailers giving back during this time, as…