Management

Office Depot Offers Free Business Services, Other COVID-19 Retail News
April 3, 2020 at 4:36 pm

Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses and the communities in which they operate. In addition to the sobering news of store closures and employee layoffs and furloughs, there are hundreds if not thousands of…

How Peak Design is Adapting to COVID-19 and Giving Back
April 2, 2020 at 5:10 pm

In this video, Editor-in-Chief Joe Keenan interviews Adam Saraceno, chief marketing officer at Peak Design, a retailer of high-quality travel and photography bags and photography equipment. Saraceno discusses how Peak Design is adapting to the economic downturn brought on by the COVID-19 outbreak, the brand's communication strategy with customers in a time of crisis, and how…

4 Tips for Having Productive Meetings During a Crisis
April 2, 2020 at 4:55 pm

A question on a lot of managers' minds right now as we learn to navigate the COVID-19 crisis is, "How can I productively meet with my teams?" Elise Keith, founder and CEO of Lucid Meetings, gave us four tips that can be used for all meetings, whether they take place virtually or in-person. These tips are relevant…

Total Retail's 2020 Retail Technology Report: Inventory Management Software Spending on the Rise
April 2, 2020 at 4:42 pm

Retailers are most likely currently spending on technology that helps them track inventory and fulfill orders across multiple channels, especially as consumers engage with brands across a variety of touchpoints, and often in a single purchase journey. This was a key finding from Total Retail’s 2020 Retail Technology Report, which was produced in conjunction with Orckestra…

Macy's Furloughs Workers, and Other Retail News Related to the COVID-19 Crisis
March 30, 2020 at 1:39 pm

Total Retail is continuing its daily coverage of how retailers and brands are responding to the COVID-19 crisis and the impact it is having on their businesses. Here's the latest: Retailers are continuing to lay off and furlough workers due to the coronavirus uncertainty. Macy's announced this morning that the majority of employees for the Macy’s,…

How Retailers and Brands Are Responding to the Ongoing Coronavirus Crisis
March 27, 2020 at 12:50 pm

Total Retail is continuing its daily coverage of how retailers and brands are responding to the coronavirus global pandemic. As retailers try to figure out how to navigate these uncertain times, it's helpful to look at the ways others in our community are responding. Below are examples of retailers giving back during this time, as…

Businesses Continue to Offer Support During COVID-19 Crisis
March 25, 2020 at 3:36 pm

Total Retail is continuing its daily coverage of the COVID-19 global pandemic, with a specific focus on how retailers and brands are responding to the crisis. As retailers try to figure out the best course of action for their businesses, it's helpful to look at the ways others in the community are responding. Take a look…

Neiman Marcus Closing Most of its Last Call Outlet Stores
March 13, 2020 at 4:00 pm

Neiman Marcus is largely getting out of the discount store business. The Dallas-based upscale department store chain announced on Wednesday that it was closing most of its 22 remaining Last Call discount stores, saying it preferred to focus on its high-end business. The closings will result in 500 jobs being eliminated by the end of…

Where Artificial Intelligence Meets Emotional Intelligence: 3 Steps to Strategic Retail Pricing Transformation
March 12, 2020 at 2:20 pm

For all the talk about the power of artificial intelligence (AI) to drive meaningful transformation for retailers that want to reinvent themselves for today's demanding renvironment, many companies fall short of harnessing the full benefits of AI and analytics for actionable insights. That’s because many of these attempts fail to take into account the human…