Management
TJX said it's restructured its executive management as part of the retailer's ongoing leadership succession planning. Carol Meyrowitz has inked another two-year employment agreement as CEO. Ernie Herrman has been promoted to president of TJX from his post of senior executive VP group president.
Larry D. Stone, president and COO of Lowe's since 2006, announced he'll be retiring this summer. Stone has served in "virtually every leadership position," the company noted, within store operations, merchandising and store environment during his career at Lowe's.
Men's Wearhouse said its President and COO, Douglas Ewert, will replace company founder George Zimmer as CEO in mid-2011. Zimmer, 62, who founded Men's Wearhouse in 1973, will remain executive chairman of the board.
Walmart has named Supervalu veteran Duncan Mac Naughton chief merchandising officer, overseeing all merchandise categories for U.S. stores, effective immediately. Since October, Naughton had been executive vice president of merchandising, overseeing consumables, health and wellness, and Walmart.com. He will continue to report to Bill Simon, president and chief executive officer, Walmart U.S.
Grocery retailer Supervalu, which operates more than 4,200 stores across the country, will shutter 29 underperforming locations by the end of its fiscal year, which will be in early March. Fifteen of the targeted stores are located in the Northeast. In addition, the company plans to cut 350 corporate jobs by the end of May, in addition to 300 corporate positions it eliminated in 2010.
Ultimate Electronics, the operator of 46 home entertainment and electronics stores, filed for bankruptcy citing decreased sales at certain locations and refusal of some suppliers to ship goods on credit.
Payless ShoeSource announced that Vincent DeSantis has been promoted to senior vice president and chief marketing officer for Payless, reporting to LuAnn Via, CEO of Payless. In his role, DeSantis will be responsible for all marketing and branding initiatives for the retailer.
Lowe's is laying off about 1,700 middle managers across the U.S. The news comes as home improvement chains focus on cutting costs to tackle tepid demand for expensive renovations in a slowly recovering U.S. economy.
The Bon-Ton Stores said it's extended President and CEO Bud Bergren's contract through Feb. 5, 2012, and has promoted Barbara Schrantz to COO. Under the newly announced agreement, Bergren's contract will automatically renew annually, unless the board chooses otherwise. Schrantz will assume the role of COO on Jan. 30. She is currently executive VP sales promotion and marketing.
Some companies pamper shoppers with swift and attentive customer service. At other places, you can't find anyone who has a clue about how to resolve your complaint.