Management

Finish Line Names 7-Eleven Exec to Strategy Post
October 5, 2011

The Finish Line has named Sally McKelvey as vice president of strategy for the Finish Line brand. McKelvey previously served as senior director, operations financial planning and analysis, at 7-Eleven.

Kohl’s to Hire 40,000-Plus Associates for Holiday Season
October 5, 2011

Kohl's announced it anticipates hiring more than 40,000 associates nationwide this holiday season, up approximately 5 percent from last year due to store growth in 2011. Kohl’s is bringing on additional associates to provide shoppers with excellent customer service throughout the holiday season.

What Retail CEOs Need to Know About Recruiting and Staffing
October 5, 2011

The right hire can bring a team together, strengthen a division and help the CEO focus on growing the business as opposed to running the business. CEOs have been mostly concerned about how the tough economic conditions are affecting profitability. They're now looking at other issues such as recruiting and staffing to help grow their company as things hopefully continue on an upswing.

Lands’ End Makes Executive Appointments
October 4, 2011

Lands' End announced the promotion of Tim Martin to chief operating officer and chief financial officer and Chris Kolbe to brand president. Martin most recently served as senior vice president, chief financial officer. Kolbe most recently served as chief merchandising and design officer for Lands' End.

J.C. Penney Names New President
October 4, 2011

After a decade at the helm of Target's marketing, Michael Francis is leaving the company to join J.C. Penney. Francis will join J.C. Penney as president, effective immediately.

Perry Ellis Names New CMO
October 4, 2011

Perry Ellis announced the appointment and return of Doug Jakubowski as chief merchandising officer for the Perry Ellis brand. Jakubowski, who previously held several executive-level positions with both Salant Corporation and Perry Ellis International, returns to Perry Ellis to guide the product strategy for the Perry Ellis brand from design conception to product assortment to its final presentation in stores.

How to Influence Customer Loyalty
October 3, 2011

No doubt, a key objective for retailers today is to influence shopper decisions across all selling channels. Sales and marketing campaigns that use mobility stand to gain the most when they integrate with both online and in-store shopping tools. The more channels the customer is exposed to, the greater the chance for cross-selling successes.

More Gasps as Customer Service Spat Spreads
October 3, 2011

A second email exchange has emerged between a disgruntled shopper and Gasp, the Australian clothing store that's made headlines worldwide with its unique approach to customer service.

How the Cloud is Helping Retail Marketers
September 30, 2011

The traditional digital management industry has been providing solutions to the retail marketing industry for years, but those solutions have been too expensive for most and quite limiting in nature for many. Over the last 12 months, however, the cloud has created an entirely new digital asset management solution.