Management

Target's Online President Leaves After Site Crash
October 14, 2011

Target said Online President Steve Eastman has left the company, one month after the retailer’s website crashed from overwhelming demand for new designer apparel. Eastman left the company to “pursue other opportunities,” Target said in a statement. Target did not name a replacement in the press release.

Victoria's Secret Announces Executive Changes
October 14, 2011

Victoria's Secret Direct, the internet and catalog division of Victoria's Secret, announced that Pia Ferrario will remain in her role as CEO through holiday and then transition into an advisory role with the company. Bridget Ryan-Berman, former chief executive officer of Giorgio Armani Corp., will join Victoria's Secret Direct as its chief executive officer.

Gucci Faces Sweatshop Allegations From Employees
October 12, 2011

After Chinese newspaper Global Times published an open letter from employees at a Shenzhen Gucci flagship detailing complaints about working conditions — including rules dictating that employees request permission before using the bathroom or drinking water — the luxury Italian fashion house has initiated an investigation into local mismanagement.

Jo-Ann Increases Holiday Hiring
October 12, 2011

Jo-Ann Fabric and Craft Stores said it will increase its workforce by more than 15 percent for the holiday season. Tom Williams, senior vice president of human resources for Jo-Ann, announced the company has begun the seasonal recruiting process and will hire more than 3,000 additional employees before the holidays. The company attributes the seasonal hiring to anticipation of increased traffic in stores through the holiday season.

Retail Hiring Highest Since End of Recession
October 12, 2011

Retail hiring levels have reached the highest mark in nearly three years. The Kronos Retail Labor Index, which characterizes the current state of the demand and supply sides of the labor market within the U.S. retail sector, rose to 3.9 percent in September, reflecting a strong gain in hires and a modest decline in applications, all on a seasonally adjusted basis.

Wal-Mart to Close Stores in China Following Pork Scandal
October 10, 2011

Some Wal-Mart stores in China will close temporarily following accusations they sold ordinary pork as organic pork, Wal-Mart said. "We have agreed to temporarily close some stores in Chongqing for 15 days. We believe this will allow us to complete comprehensive actions to upgrade the standards in these Chongqing stores," Wal-Mart said in a statement.

Retail's Afterlife: The Mall-ification of the American Church
October 10, 2011

As malls across the country empty out, it's no wonder their remains are being scavenged. Retailers are leaving malls whlie Protestant churches in the American suburbs are growing and franchising. Malls and churches may seem like an strange combination, like Auntie Annie's pretzels washed down with communion wine. 

Does Barnes & Noble Buying Borders' Email List for $14M Cross the Line?
October 7, 2011

The disconnect between how executives and consumer privacy advocates view email marketing was never more obvious than during the latest hijinks surrounding Barnes & Noble's acquisition of Borders' customer data, including email addresses. As part of the Borders bankruptcy proceedings, Barnes & Noble paid $13.9 million for Borders' intellectual property, including its 48-million customer database.

Whoops: Best Buy Goofs HTC Flyer Price
October 7, 2011

Best Buy made a pretty big goof, accidentally pricing the HTC Flyer at $99.99. The electronics retailer mistakenly dropped the price on the tablet following the launch of Amazon's Kindle Fire, which is priced at $199.