Management

Reardon Elevated to CMO at Macy's
February 3, 2012

Macy's has tapped Martine Reardon as its new chief marketing officer. The announcement comes amid a series of senior executive moves at the retailer, prompted by the retirement of Ron Klein, Macy's chief stores officer. Peter Sachse, who was named Macy's first chief marketing officer in 2003, will take Klein's place.

Coldwater Creek Makes Executive Changes
February 3, 2012

Coldwater Creek announced that it's promoted Jim Bell to the position of executive vice president, chief operating officer, a newly created position. Bell will be responsible for information technology, real estate, distribution and logistics, planning and allocation, and finance, and will continue to serve as the company's chief financial officer.

Apple Gets New SVP of Retail
January 31, 2012

Apple has hired former Dixons' CEO John Browett to head up its retail operations in the U.S., prompting a restructure at the U.K. electricals chain. Browett will take on the role of senior vice president of retail at Apple, replacing Ron Johnson who left last year.

Wal-Mart Reassigns Greeters, But at What Cost to its Image?
January 31, 2012

Wal-Mart certainly has taken a step back from its heritage with the revelation that it's removing greeters from the graveyard shifts at its U.S. supercenters, in the first reversal of a 30-year-old tradition that helped define what the folksy chain was all about in its early years.

Wal-Mart Reorganizes Marketing Structure
January 30, 2012

Wal-Mart has reorganized reporting relationships, putting its U.S. marketing team under the leadership of the chief merchandising officer. Marketing currently operates as a separate group and the move, said Wal-Mart, is designed to improve shopper communication.

Stores to Workers: Wear What You Sell
January 27, 2012

In 2002, California stores reportedly insisted that staff "buy and wear at work the brands they sell" in what industry experts described as "a practice that violates state law," reflecting industrywide concerns. At the time, one employment attorney insisted "the issue is black and white" as statutes protect people from being forced to buy uniforms.

NRF Welcomes Focus on Jobs in State of the Union
January 26, 2012

The National Retail Federation welcomed President Obama's emphasis on job creation in his State of the Union address, saying jobs hold the key to restoring the nation's economic prosperity but also expressing caution at the President's emphasis on manufacturing.

Bon-Ton CEO to Take New Role, Names New Leader
January 25, 2012

Bon-Ton Stores said its Chief Executive Bud Bergren will move on to become the chairman of the board, and the company named Brendan Hoffman as its new top executive. Hoffman joins the department store operator after a stint at Lord & Taylor LLC, which was acquired by Hudson's Bay Co.