Management

In a conversation with National Retail Federation (NRF) President and CEO Matthew Shay at the trade association's Big Show in New York City yesterday, Corie Barry, CEO of Best Buy, detailed five areas the consumer electronics retailer is investing time and resources to help it take friction out of the customer experience. Safety matters, and…

The growth of local supermarkets, an increase in the use of e-commerce for food and CPG products, and a focus on value were just three of five trends born during the pandemic that are here to stay, at least according to Steven Williams, CEO of PepsiCo Foods. Williams, who oversees all aspects of PepsiCo’s nearly…

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss the Top 50 Tips of 2021 report recently produced by Total Retail. The Total Retail editorial team carefully reviewed every piece of content we published this year in an effort to identify the 50 very best tips of 2021. These tips cover…

The National Retail Federation (NRF) on Friday expressed disappointment about the 6th Circuit U.S. Court of Appeals’ decision to lift the stay for the Occupational Safety and Health Administration’s (OSHA) COVID-19 employer-based vaccination and testing mandate. The mandate requires businesses with at least 100 employees to have them vaccinated or face weekly COVID-19 tests and facemask…

Insights That Will Help Your Business Maximize Sales and Profits

Marketing has evolved. Today, the day-to-day roles of marketers require the use of data and technology on a large scale. With that evolution comes the need for greater collaboration between marketing and tech teams. Although both teams are using technology to get their jobs done, their focuses are different and company cultures that once relied…

When the COVID-19 pandemic began, in-home eating demand surged. On cue, PepsiCo launched two direct-to-consumer websites — PantryShop.com and Snacks.com — to meet the shift in demand enabling buyers to order PepsiCo and Frito Lay products directly from the company. This feat was accomplished in barely four weeks with a minimalistic site design and a…

Costco has raised starting wages for hourly workers again, this time to $17, the retailer confirmed to Insider in an email. The raise went into effect on Oct. 25. The big-box store last raised its minimum wage to $16 in February 2021, from $15 that it had been since 2019. Costco CEO W. Craig Jelinek…

In episode 321 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Paul Hedrick, CEO of Tecovas, a seller of handmade, high-quality western boots. Hedrick discusses the Tecovas business and his professional background, his inspiration for launching the western brand, and the factors he believes have spurred growth during the COVID-19 pandemic through physical retail expansion…

Walmart’s corporate employees will begin to return to the retailer's Arkansas headquarters and other offices across the country in early November, according to a companywide memo obtained by CNBC. In a memo sent to employees Oct. 22, the big-box retailer said employees will “transition to working together in our campus offices on a more regular basis”…